SMB Installer Portal
Gallagher SMB
  • Welcome
  • Contacts and Systems
  • Frequently Asked Questions
  • SMB solution
    • System overview
    • Gallagher SMB hardware
    • Gallagher SMB credentials
  • Installing Gallagher SMB
    • Installer Portal overview
    • Installing the hardware
      • Pull cables
      • Installing the hardware
      • Bring Controller online
      • Voltage
      • Controller web browser configuration
      • Initialize tampers
    • Site configuration
      • Create a Site or Demo Site
      • Create a Site Template
      • Default configuration overview
      • Enable Guarding
      • Assign a controller to a site
      • Configure inputs and outputs
      • Configure readers
      • Configure monitoring
        • Alarm transmitters
        • IP Alarms
      • Configure areas
        • Configure Entry Delay
        • Configure Exit Delay
      • Configure elevators
      • Configure doors
      • Door status, history, and overrides
      • Site Actions
        • Site Details
        • Site Notes
        • Credentials
          • Credential Groups
            • FAQ
            • If no Credential Group is assigned
            • If a Credential Group is assigned
          • Edit Credentials
        • Key Account Holder
        • Display Names
        • Invite myself to the site
        • Test Mode
        • Publish/Refresh Controller configuration
    • Activation
      • Activate site
      • Onboard users
      • Installer Mode
  • Using the Gallagher SMB app
    • Gallagher SMB app overview
    • Arming and disarming
    • Access Control
      • Opening a door
      • Controlling a door remotely
      • Requesting access
      • Door states
      • Schedules
        • Door Schedules
        • User Schedules
    • Managing users
      • SMB tags (physical credentials)
      • SMB User Codes
      • Delete or disable a User
      • User Privileges
      • FIDO Authentication
    • Managing alarm incidents
      • Self monitoring
        • Respond to an incident
      • Guarding
      • Past Incidents
      • Third-party monitoring
    • Managing system alarms
    • Site activity
    • Managing multiple sites
    • Settings
  • Troubleshooting
    • Gallagher SMB Controller
    • Gallagher Hardware
    • Gallagher SMB vs Command Centre
    • Connectivity
    • Configuration
    • Credential Groups
    • SMB app
    • Notifications
    • User Management
    • Reporting an Issue
  • Release Notes
  • Disclaimer
  • Open Source Licences
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  • Events
  • Incidents

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  1. Using the Gallagher SMB app

Site activity

The Activity page is split into two tabs, Events and Incidents, and provides details of what activity has happened on a site. The Activity page can be accessed from anywhere in the app by clicking the Activity button on the navigation bar at the bottom of the screen.

Events

The EVENTS tab shows a log of all the arming and disarming activity and all events related to access control, including access granted and access denied. Events are logged showing what type of action occurred, by whom, at what reader or door, and when.

Events from the past 24 hours are displayed by default.

Filter Events

  1. From the EVENTS tab, click the filter drop-down box (set to '24 Hours' by default).

  2. Select the required timeframe; 24 Hours, 7 Days, 30 Days, or Custom.

  3. If you selected Custom, enter the From and To date, and click Apply.

    The Events from the specified timeframe appear on the screen.

  4. Scroll down to load all the Events from the specified time.

Export Events

Events can be exported and sent as a CSV file via email.

  1. From the EVENTS tab, click SEND REPORT.

    A pop-up message will confirm the email address it will be sent to.

  2. Click SEND to send or CANCEL to go back to the Event log.

The report data is based on what filters are currently applied. If no filter is applied, it will send the past 24 hours of events.

Incidents

The INCIDENTS tab shows details of all previous intruder alarm and system alarm activations.

Click on an Incident card and more details are available about what alarms were included in the incident, who actioned them, and when.

More information about incidents:

PreviousManaging system alarmsNextManaging multiple sites

Last updated 6 months ago

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Managing alarm incidents
Managing system alarms