SMB Installer Portal
Gallagher SMB
  • Welcome
  • Contacts and Systems
  • Frequently Asked Questions
  • SMB solution
    • System overview
    • Gallagher SMB hardware
    • Gallagher SMB credentials
  • Installing Gallagher SMB
    • Installer Portal overview
    • Installing the hardware
      • Pull cables
      • Installing the hardware
      • Bring Controller online
      • Voltage
      • Controller web browser configuration
      • Initialize tampers
    • Site configuration
      • Create a Site or Demo Site
      • Create a Site Template
      • Default configuration overview
      • Enable Guarding
      • Assign a controller to a site
      • Configure inputs and outputs
      • Configure readers
      • Configure monitoring
        • Alarm transmitters
        • IP Alarms
      • Configure areas
        • Configure Entry Delay
        • Configure Exit Delay
      • Configure elevators
      • Configure doors
      • Door status, history, and overrides
      • Site Actions
        • Site Details
        • Site Notes
        • Credentials
          • Credential Groups
            • FAQ
            • If no Credential Group is assigned
            • If a Credential Group is assigned
          • Edit Credentials
        • Key Account Holder
        • Display Names
        • Invite myself to the site
        • Test Mode
        • Publish/Refresh Controller configuration
    • Activation
      • Activate site
      • Onboard users
      • Installer Mode
  • Using the Gallagher SMB app
    • Gallagher SMB app overview
    • Arming and disarming
    • Access Control
      • Opening a door
      • Controlling a door remotely
      • Requesting access
      • Door states
      • Schedules
        • Door Schedules
        • User Schedules
    • Managing users
      • SMB tags (physical credentials)
      • SMB User Codes
      • Delete or disable a User
      • User Privileges
      • FIDO Authentication
    • Managing alarm incidents
      • Self monitoring
        • Respond to an incident
      • Guarding
      • Past Incidents
      • Third-party monitoring
    • Managing system alarms
    • Site activity
    • Managing multiple sites
    • Settings
  • Troubleshooting
    • Gallagher SMB Controller
    • Gallagher Hardware
    • Gallagher SMB vs Command Centre
    • Connectivity
    • Configuration
    • Credential Groups
    • SMB app
    • Notifications
    • User Management
    • Reporting an Issue
  • Release Notes
  • Disclaimer
  • Open Source Licences
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  1. Troubleshooting

Gallagher SMB vs Command Centre

Understanding the main differences between the Gallagher SMB and Gallagher Command Centre solutions.

What are the commonalities?

The Controller 6000 is the same as the one used with a Command Centre system (except for how it connects to its server; SNTP, DHCP, DNS and Websocket to Cloud microservice instead of BOOTP and CC Server).​

  • All HBUS devices (I/O Boards, Readers) are the same for both solutions, except SMB does not yet support all of them (e.g. plug-in modules)​. Therefore, all the things a reader can do and how it does it are the same, but SMB presents it to the user in a simpler way. For example:​

    • Command Centre Access Zones and Doors are wrapped into a single SMB concept of a Door​

    • Command Centre Alarm Zones are the equivalent of SMB Areas​

    • In SMB, every user has their own Access Group​.

What are the main differences?

  • Command Centre gains its incredible flexibility by providing lots of pieces, each highly configurable, and assumes nothing about how it might be used. The downside of this is that even basic things like getting a Controller online require more configuration ('programming') by a qualified Installer.​

  • The SMB system works 'out of the box' and the only configurable options are what is necessary.

  • To help achieve this, SMB presents simplified concepts for Areas, Doors, etc., with the goal of fast installation requiring reduced training and having a high success rate.​

  • The SMB system is not sold in parts, but as a 'kit' that you can screw to a wall, plug in Ethernet and power, scan a QR code, and have a functioning site in a few minutes.​

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Last updated 2 months ago

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