Invite myself to the site
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If you wish to use the customer app to test the site's access, alarm, and app behaviour from the perspective of the customer, you can invite yourself to the site. This can only be done before the site has been or while in . As a Technician, you have some restrictions in the customer app. You cannot:
see the details of any user (except for names in events)
create, delete, or send invites to users
close incidents
manually call out a guard.
You can only invite yourself to sites where you are recorded as being a Technician of the customer's Installer. You can send as many invitations as you like. You can have just one credential per site per technician. If you invite yourself as a user to multiple sites, you can interact with readers at all of those sites and can in the customer app.
To request a credential for yourself to the customer's site:
If the site has been activated, ask the customer to enable .
Click the Invite Myself To The Site button.
This sends an invitation to the email address entered against your Technician account; there is no option to send it to a different email address. SMS verification is not required.
Download the Gallagher SMB app if you have not already.
Select the Complete Registration link in the email invitation.