Contacts and Systems
Gallagher Support Team
Please note that if you purchase your Gallagher SMB solution through a distributor, they will provide your Level 1 Technical Support.
Phone:
Australia - 1800 009 259 | +61 2 9439 8599
New Zealand - 0800 654 256 | +64 7 838 9800
USA - +1 866 922 7329
Email: security.support@gallagher.com
Web: security.gallagher.com/smb
LinkedIn: Gallagher Security
Facebook: facebook.com/GallagherSecure
Installer
SMB Installer Portal: https://app.halo.gallagher.com/installer/index.html
The same login credentials are used to access both the Partner Portal and the Installer Portal.
Customer
The SMB App can be downloaded from the Apple App Store or Google Play Store
To check which smartphones are supported:
Refer to the Apple Store to confirm the latest iOS compatibility.
Refer to the Google Play Store to confirm the latest Android compatibility.
The following is required for all smartphones:
Users must have a passcode or pattern lock set on their phone. Even if they have face recognition or a thumbprint set up, a passcode or pattern lock is still necessary.
Users must have email access on their phone. Each person using the app will need a separate email address.
As an alternative to the SMB mobile app, you can use the Gallagher SMB web application. The web app is only supported by Chrome and Safari web browsers.
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