Release Notes
Overview of all changes made to the external facing aspects of the Gallagher SMB solution.
2025
February 2025
Allow Areas to be configured for arming/disarming status not to be reported to the monitoring station.
January 2025
A Credential Group is a group of sites that allows users within the group to have a single credential for all sites they have privileges for.
Installer Site Table enhancements
Date Activated, Installer Branch and sorting enhancements to the Site table in the Installer Portal.
2024
December 2024
Provide Distributors with the ability to create & manage their own Security Integrator network.
Privilege – disable remote door control
Changed the remote door control privilege to configurable for Site Admin users.
November 2024
Organisation Structure
Support multiple branches within an organization.
October 2024
Controller - Device Information
Technicians can see the HBUS device and reader serial numbers, in the Controllers Event History, when they are detected by the controller.
September 2024
Ability to apply door schedules to reader-less doors.
On newly created sites, the tamper feature on controllers will be disabled by default.
Controller Only - Hardware template
Option to select Controller only hardware template when configuring a site not using a pre-wired kit.
June 2024
Configure User Code Lengths warning
The length of the User Code changes the security level of a site. Warning wording added to User Code Length lightbox.
May 2024
Set the length that User Codes will be when they are generated for users in the SMB app. A site can choose 4-8 digits.
April 2024
Installers can now effectively test doors within the installer app as the status of the door buttons has been corrected.
Users on iPads can now access the video linking button.
March 2024
When a site is configured the Technician can change the role names that are displayed in the Customer app to be more relevant to the customer structure.
Arming modes added to the areas - Force Arm, Bypass & Fail to Arm.
February 2024
Site Managers can select this option to only be notified of Panic Button incidents.
Site Manager can set one time each day when their site will be armed. A different time can be set for each day of the week.
Flexibility to enable and disable NFC functionality directly on your readers.
Refresh Controller configuration
The refresh button can be used to update configuration without having to publish changes to the site.
2023
November 2023
SMB customers will soon be able to link their VMS system with their SMB app.
When an alarm is triggered, customers will see a View Camera option, which will open the camera app of their existing VMS system so they can verify the alarm.
Technicians can create, edit & delete notes that provide information about how the site is configured or anything that needs to be shared about a site.
Additional of "Fence" as a door type.
October 2023
Event Rate Limiting
Automatically restrict the number of events sent from the controller to reduce flooding the controller when a significant event is happening.
User Schedules - Multiple Time Ranges
Based on customer feedback the ability to have multiple user schedule time ranges per day was added to the feature.
September 2023
Encryption check box added. Optionally select this check box to encrypt all transmissions from the Controller, then enter the Encryption Key.
Installer can modify the key account holder by utilizing a "CHANGE KEY ACCOUNT HOLDER" button located on the Key Account Holder's lightbox.
The 'First access unlock' checkbox is added to allow disable first card to a door.
August 2023
When creating a new user, or editing an existing one, they can now be assigned a start and end date. The user will only have access to the site during this period of time.
User Schedules can now be generated in the SMB app. This allows you to restrict access based on the day of the week, and time of the day. Schedules can be applied to any user/s.
July 2023
We've expanded the ways that third-party monitoring can be configured within the SMB system by adding support for IP alarms. Phase one of this release will support CSV with authentication, while Phase two (under development) will support DC-09 with encryption. This enhancement removes the requirement for additional hardware to enable third-party monitoring.
Monthly & Annual billing frequency added when creating a new site.
Ability to enable Free Handle exiting when configure the request to exit on a door.
Providing our security integrators with the ability to manage their own technicians and how has access to their verison of the Installer Portal to configure sites.
June 2023
The all new Offline Mode allows the SMB system to be controlled locally via Bluetooth when an internet connection is not available, or if the system cannot connect to Gallagher Cloud Services. Offline Mode will be enabled automatically when a connection is not detected, and can also be enabled manually if required.
Ability to enter a user code to arm a site.
Adding the ability to filter the Team page by users on a particular site.
April 2023
Two different types of User Codes can now be generated via the SMB app - a code To View, or a code To Send. If a shareable code is chosen, it will be sent directly to the user via SMS.
Periodic Dialling can now be enabled within the SMB Installer Portal. The frequency of tests can be set to either dial daily at X time or dial every X number of hours.
The SMB system now supports the HBUS 16I/O Board.
March 2023
SMB App UI Refresh
We’ve added a navigation bar to the bottom of the SMB app to make it easier to quickly access important areas. The My Key screen has also been removed.
SMB Online Training Course Release
Learn about the SMB Installer Portal, and installing SMB hardware via the SMB Online Training Course.
January 2023
Multi-Site User Management Enhancement
A user can now be granted access to multiple sites from a single screen, greatly reducing the time spent managing access. A user’s access to all sites can now also be instantly removed with the press of a button.
2022
December 2022
Demo Sites allow technicians to configure a SMB system without being charged for active subscription add-ons. This is great for training and testing purposes. A maximum of up to five Demo Sites can be set up.
October 2022
A User Code can now be used to unlock doors, offering an additional option alongside the SMB app or an SMB Key Tag. User Codes are generated within the SMB app.
September 2022
Doors can now be configured with or without an access reader to better meet the specific needs of the customer. This makes it possible to accommodate for a wider variety of site configurations.
Support for Gates and Roller Doors
Gates and roller doors can now be controlled via the SMB app.
An Open button has been added to the Doors tab of the SMB app. Selecting this option will momentarily open a door.
July 2022
Based on feedback from technicians, we've made some improvements to Test Mode including; will be automatically enabled when a new site is created, warnings will displays for sites with Guarding & Monitoring enabled and when the site is activated a warning will display before automatically disabling the mode.
May 2022
Test Mode allows technicians to install, configure, and test an SMB site without alarming others by setting off the sirens, or any additional devices activated in response to an alarm.
Site activity can now be filtered by date. This data can then be exported as a CSV file and sent directly to an email address for reporting purposes.
March 2022
Portable SMB demonstration kits are now available to order.
An SMB Key Tag can now be used to arm and disarm the alarm. This offers an alternative to using the SMB app. Key Tags are encoded by you via the SMB app without intervention from a security technician.
2021
December 2021
A business can now opt for their security to be monitored by a third-party as an additional subscription add-on. If a security incident occurs, the company will notify relevant parties in accordance with an agreed plan.
October 2021
SMB Key Tag Lock & Unlock Doors
An SMB Key Tag can now be used lock and unlock doors, offering an alternative to the SMB app. Key Tags are encoded via the SMB app without intervention from a security technician.
Low Level Integration - Inovonics
Installation Note released for supporting a low level integration with Inovonics.
May 2021
Support for HBUS 8 Port Hub
The SMB system now supports the HBUS 8 Port Hub.
April 2021
Installer Mode enables technicians to change a customer’s site configuration and use the customer app for testing purposes.
February 2021
An exit delay can now be configured to an area for your customer to give them more time to leave the site following arming.
January 2021
An entry delay can now be configured to an area for your customer to give them more time to disarm the alarm upon entering the site.
It is now possible to arm and disarm the alarm, manage users and respond to security incidents across multiple sites from one SMB app.
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