November 2023
SMB customers will soon be able to link their VMS system with their SMB app.
When an alarm is triggered, customers will see a View Camera option, which will open the camera app of their existing VMS system so they can verify the alarm.
Technicians can create, edit & delete notes that provide information about how the site is configured or anything that needs to be shared about a site.
Additional of "Fence" as a door type.
October 2023
Event Rate Limiting
Automatically restrict the number of events sent from the controller to reduce flooding the controller when a significant event is happening.
Based on customer feedback the ability to have multiple user schedule time ranges per day was added to the feature.
September 2023
Encryption check box added. Optionally select this check box to encrypt all transmissions from the Controller, then enter the Encryption Key.
Installer can modify the key account holder by utilizing a "CHANGE KEY ACCOUNT HOLDER" button located on the Key Account Holder's lightbox.
The 'First access unlock' checkbox is added to allow disable first card to a door.
August 2023
When creating a new user, or editing an existing one, they can now be assigned a start and end date. The user will only have access to the site during this period of time.
User Schedules can now be generated in the SMB app. This allows you to restrict access based on the day of the week, and time of the day. Schedules can be applied to any user/s.
July 2023
We've expanded the ways that third-party monitoring can be configured within the SMB system by adding support for IP alarms. Phase one of this release will support CSV with authentication, while Phase two (under development) will support DC-09 with encryption. This enhancement removes the requirement for additional hardware to enable third-party monitoring.
Monthly & Annual billing frequency added when creating a new site.
Ability to enable Free Handle exiting when configure the request to exit on a door.
Providing our security integrators with the ability to manage their own technicians and how has access to their verison of the Installer Portal to configure sites.
June 2023
The all new Offline Mode allows the SMB system to be controlled locally via Bluetooth when an internet connection is not available, or if the system cannot connect to Gallagher Cloud Services. Offline Mode will be enabled automatically when a connection is not detected, and can also be enabled manually if required.
Ability to enter a user code to arm a site.
Adding the ability to filter the Team page by users on a particular site.
April 2023
Two different types of User Codes can now be generated via the SMB app - a code To View, or a code To Send. If a shareable code is chosen, it will be sent directly to the user via SMS.
Periodic Dialling can now be enabled within the SMB Installer Portal. The frequency of tests can be set to either dial daily at X time or dial every X number of hours.
The SMB system now supports the HBUS 16I/O Board.
March 2023
SMB App UI Refresh
We’ve added a navigation bar to the bottom of the SMB app to make it easier to quickly access important areas. The My Key screen has also been removed.
SMB Online Training Course Release
Learn about the SMB Installer Portal, and installing SMB hardware via the SMB Online Training Course.
January 2023
A user can now be granted access to multiple sites from a single screen, greatly reducing the time spent managing access. A user’s access to all sites can now also be instantly removed with the press of a button.