SMB Installer Portal
Gallagher SMB
  • Welcome
  • Contacts and Systems
  • Frequently Asked Questions
  • SMB solution
    • System overview
    • Gallagher SMB hardware
    • Gallagher SMB credentials
  • Installing Gallagher SMB
    • Installer Portal overview
    • Installing the hardware
      • Pull cables
      • Installing the hardware
      • Bring Controller online
      • Voltage
      • Controller web browser configuration
      • Initialize tampers
    • Site configuration
      • Create a Site or Demo Site
      • Create a Site Template
      • Default configuration overview
      • Enable Guarding
      • Assign a controller to a site
      • Configure inputs and outputs
      • Configure readers
      • Configure monitoring
        • Alarm transmitters
        • IP Alarms
      • Configure areas
        • Configure Entry Delay
        • Configure Exit Delay
      • Configure elevators
      • Configure doors
      • Door status, history, and overrides
      • Site Actions
        • Site Details
        • Site Notes
        • Credentials
          • Credential Groups
            • FAQ
            • If no Credential Group is assigned
            • If a Credential Group is assigned
          • Edit Credentials
        • Key Account Holder
        • Display Names
        • Invite myself to the site
        • Test Mode
        • Publish/Refresh Controller configuration
    • Activation
      • Activate site
      • Onboard users
      • Installer Mode
  • Using the Gallagher SMB app
    • Gallagher SMB app overview
    • Arming and disarming
    • Access Control
      • Opening a door
      • Controlling a door remotely
      • Requesting access
      • Door states
      • Schedules
        • Door Schedules
        • User Schedules
    • Managing users
      • SMB tags (physical credentials)
      • SMB User Codes
      • Delete or disable a User
      • User Privileges
      • FIDO Authentication
    • Managing alarm incidents
      • Self monitoring
        • Respond to an incident
      • Guarding
      • Past Incidents
      • Third-party monitoring
    • Managing system alarms
    • Site activity
    • Managing multiple sites
    • Settings
  • Troubleshooting
    • Gallagher SMB Controller
    • Gallagher Hardware
    • Gallagher SMB vs Command Centre
    • Connectivity
    • Configuration
    • Credential Groups
    • SMB app
    • Notifications
    • User Management
    • Reporting an Issue
  • Release Notes
  • Disclaimer
  • Open Source Licences
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  • Accessing a door on-site
  • Opening a door while off-site (remote)

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  1. Using the Gallagher SMB app
  2. Access Control

Opening a door

Accessing a door on-site

Using the SMB app:

  1. Open the Gallagher SMB app (the app can be running in the background).

  2. Place your smartphone on or near the reader.

    If successful, the reader’s LED will turn green, and the door will temporarily unlock.

    If you receive an access denied message, you will either have the wrong permission for the door or, the area will be armed and you don’t have disarm privileges. Contact your Site Manager for assistance.

SMB Key Tags:

  1. Tap the SMB key tag once (single badge) at the reader.

    If successful, the reader’s LED will turn green, and the door will temporarily unlock.

    If you receive an access denied tone and the reader flashes red, you will either have the wrong permission for the door, or the area will be armed and you don’t have disarm privileges. Contact your Site Manager for assistance.

SMB User Codes:

  1. Enter your User Code.

  2. Push the button with the green tick.

    If entered correctly, the LED squiggle on the T30 reader flashes green, and access is granted.

    If entered incorrectly, the LED squiggle on the T30 reader flashes red, and access is denied.

Opening a door while off-site (remote)

PreviousAccess ControlNextControlling a door remotely

Last updated 1 year ago

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To open a door while you are not at the site, see .

Controlling a door remotely