SMB Installer Portal
Gallagher SMB
  • Welcome
  • Contacts and Systems
  • Frequently Asked Questions
  • SMB solution
    • System overview
    • Gallagher SMB hardware
    • Gallagher SMB credentials
  • Installing Gallagher SMB
    • Installer Portal overview
    • Installing the hardware
      • Pull cables
      • Installing the hardware
      • Bring Controller online
      • Voltage
      • Controller web browser configuration
      • Initialize tampers
    • Site configuration
      • Create a Site or Demo Site
      • Create a Site Template
      • Default configuration overview
      • Enable Guarding
      • Assign a controller to a site
      • Configure inputs and outputs
      • Configure readers
      • Configure monitoring
        • Alarm transmitters
        • IP Alarms
      • Configure areas
        • Configure Entry Delay
        • Configure Exit Delay
      • Configure elevators
      • Configure doors
      • Door status, history, and overrides
      • Site Actions
        • Site Details
        • Site Notes
        • Credentials
          • Credential Groups
            • FAQ
            • If no Credential Group is assigned
            • If a Credential Group is assigned
          • Edit Credentials
        • Key Account Holder
        • Display Names
        • Invite myself to the site
        • Test Mode
        • Publish/Refresh Controller configuration
    • Activation
      • Activate site
      • Onboard users
      • Installer Mode
  • Using the Gallagher SMB app
    • Gallagher SMB app overview
    • Arming and disarming
    • Access Control
      • Opening a door
      • Controlling a door remotely
      • Requesting access
      • Door states
      • Schedules
        • Door Schedules
        • User Schedules
    • Managing users
      • SMB tags (physical credentials)
      • SMB User Codes
      • Delete or disable a User
      • User Privileges
      • FIDO Authentication
    • Managing alarm incidents
      • Self monitoring
        • Respond to an incident
      • Guarding
      • Past Incidents
      • Third-party monitoring
    • Managing system alarms
    • Site activity
    • Managing multiple sites
    • Settings
  • Troubleshooting
    • Gallagher SMB Controller
    • Gallagher Hardware
    • Gallagher SMB vs Command Centre
    • Connectivity
    • Configuration
    • Credential Groups
    • SMB app
    • Notifications
    • User Management
    • Reporting an Issue
  • Release Notes
  • Disclaimer
  • Open Source Licences
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  1. Using the Gallagher SMB app

Access Control

The Gallagher SMB solution can support up to 10 access control doors. Access control doors have a Gallagher SMB reader which a user can either present their smartphone or SMB key tag or enter an SMB User Code into a Keypad.

iOS smartphones communicate with the reader using Bluetooth®. Android smartphones communicate with the reader using NFC or Bluetooth®. A tag will communicate with the reader using NFC.

Access granted and access denied events will appear in the Activity log. The user’s name, credential type, and door name are reported.

  • Ensure Bluetooth® is enabled on your device. Android devices also need NFC enabled.

  • Location permission must be enabled on Android devices, as without this permission the device’s Bluetooth® won’t scan, even if Bluetooth® itself is enabled.

  • The area assigned to the door must be disarmed before the door will unlock. Two-factor authentication is required to disarm (their smartphone must have a passcode, biometrics, or facial recognition).

  • Users are given the privilege to enter areas; not doors, which means a user given access to a particular area will be able to enter through any of the access-controlled doors leading into that area.

  • Only Site Managers and privileged Site Admins can view doors and their locked/unlocked status within the Gallagher SMB app.

  • Doors will lock automatically when the area they are associated with is armed.

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Last updated 6 months ago

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