Gallagher SMB

Product Roadmap

A Transparent View of What’s Now, What’s Next, and What’s Later

We believe great products are built in partnership with the people who use them. That’s why we’re sharing a transparent view of our product roadmap — not to lock in fixed dates, but to show where we’re focused, where we’re headed, and how you can be part of shaping what comes next.

Please note: Gallagher SMB Product Roadmap is subject to change without notice.

✨NOW

Features and improvements currently in active development.

  • Controller Replacement - give technicians the ability to swap controllers.

  • Serial Numbers - list HBUS devices serial numbers in the hardware components.

  • Controller firmware - provide Installers with the ability to manually upgrade the firmware.

  • Additional Information - ability to add additional information to a user.

  • API Development - ability to integrate with external systems.

✨ NEXT

Initiatives that are prioritized and scoped, but not yet underway.

  • Monitoring / Disable Notifications - notifications when monitoring enabled. Disable notifications.

  • Alarm Management - ability for installer to see flooding alarms and clear stuck alarms.

✨ LATER

Strategic ideas and longer-term bets we’re exploring for the future.

  • Multiple Controllers - ability to support more than one controller on a site.

  • Entry & Exit Readers - support having an entry and exit reader on a door.

  • Wireless Sensors - ability to support wireless devices. Partner to be determined.

  • Wireless Locks - reduce time & effort to install solution. Partner to be determined.

⏳ Why We Don’t Include Release Dates

You might notice we don’t assign specific delivery dates. That’s intentional — and here’s why:

  • Plans evolve. We want to stay responsive to your feedback and new insights.

  • Quality over speed. We release when it’s right — not just when a calendar says so.

  • Flexibility drives value. Without hard deadlines, we can adjust and focus on solving the right problems.

Our commitment is to deliver the most meaningful value at the right time — not just the fastest ship.

We’re building this for you and your customers — and with you. If something here catches your eye (or if something’s missing), let us know.

Please submit feedback in regards to the roadmap via the SMB Installer Portal > Support tab

Gallagher SMB Roadmap as at 07/08/2025.

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