Arming and disarming
Arming and disarming your security alarm
The Gallagher SMB app provides the ability to arm and disarm your site's security from anywhere at any time.
A Site Manager or Site Admin, with additional privileges, can arm and disarm the solution using the SMB app, SMB Key Tags, or SMB User Codes. Should connection to the internet be lost, app users can use Bluetooth on their phone to arm and disarm their site locally at the reader.
Using the SMB app
From the ALARM tab within the SMB app, privileged users can arm and disarm their alarm for the whole site or select specific areas.
With the SMB app open in the background and with Bluetooth background settings enabled, the site can also be armed and disarmed by holding a phone up to the reader.
Arming
To arm the whole site:
Navigate to the Site page.
From the ALARM tab, click the ARM SITE button.
Arming the site will automatically lock all doors.
To arm a specific area:
From the ALARM tab on the Site page, click the Areas dropdown.
Select the check box next to the area.
Click the ARM SELECTED AREAS button.
The ALARM tab will indicate the site is Part Armed. If you want to arm the full site, click ARM SITE.
After arming:
After arming an area (or several/all areas) and if Exit Delay is enabled, the area's configured Exit Delay starts counting down. If a user with the Privilege to disarm presents a valid credential at one of the area's readers before the delay period expires, the 'arm' action is cancelled, and the area/site remains disarmed.
The area's Exit Delay period expires (and the area is armed) as soon as a door that accesses the area is opened and closed. If one of the area's access doors is opened or closed after the Exit Delay period has expired, an alarm is raised.
Disarming
To disarm the whole site:
Navigate to the Site page.
From the ALARM tab, click the DISARM SITE button.
To disarm a specific area:
From the ALARM tab on the Site page, click the Areas dropdown.
Select the check box next to the area.
Click the DISARM SELECTED AREAS button.
The ALARM tab will now indicate the site is Part Armed. If you want to disarm the full site, click DISARM SITE.
Using the SMB app - onsite at the Reader
If you are a Site Admin, with access to the SMB app but not the privilege to remotely arm and disarm a site through the SMB app, you can do it onsite at the reader.
To use the SMB app to arm & disarm at the reader:
The user must be next to the reader to perform this action.
Bluetooth must be turned on and permissions enabled.
Arming
To arm the whole site:
Navigate to the ALARM tab.
Click the ARM/DISARM SITE AT READER button.
This will connect the user to the reader.
Click ARM SITE button.
After arming:
After arming an area (or several/all areas) and if Exit Delay is enabled, the area's configured Exit Delay starts counting down. If a user with the Privilege to disarm presents a valid credential at one of the area's readers before the delay period expires, the 'arm' action is cancelled, and the area/site remains disarmed.
The area's Exit Delay period expires (and the area is armed) as soon as a door that accesses the area is opened and closed. If one of the area's access doors is opened or closed after the Exit Delay period has expired, an alarm is raised.
Disarming
To disarm the whole site:
Navigate to the ALARM tab.
Click the ARM/DISARM SITE AT READER button.
This will connect the user to the reader.
Click DISARM SITE button.
To disarm the specific area associated with the reader:
Tap the phone at the reader.
The reader will make a sound and go green.
If the reader light is green, disarming was successful.
Using Bluetooth
When you don't have a Wi-Fi or cellular connection on your phone, the No Connection screen of the app will show.
To connect with Bluetooth, you will need to be on-site, close to the Bluetooth reader.
Check your mobile data or Wi-Fi are on and airplane mode is off.
If you are still unable to establish an online connection, select Connect with Bluetooth.
The reader will flash blue while attempting to connect. Stay close to the reader until a Bluetooth connection is established.
Once connected, arm or disarm your alarm as usual.
The app will then return to the No Connection screen. Use the light on the reader to confirm your action was successful – it should be green if disarmed and red if armed.
If an online connection becomes available, you will see a Restore Online Connection button. Select this to reconnect.
Using SMB Key Tags
An SMB Key Tag provides an alternative credential to the Gallagher SMB app, in case the user is not using a phone. In addition to gaining access, an SMB key tag can be used to arm and disarm an area.
Arming
Tap the SMB key tag twice (double badge) at the reader.
The reader will make a sound and go red.
If the reader light is red, arming was successful.
Disarming
Tap the SMB key tags once (single badge) at the reader.
The reader will make a sound and go green.
If the reader light is green, disarming was successful.
Using User Codes
SMB User Codes must be used with the Gallagher T30 Keypad. They can be used just for access, or, if the user has the correct privilege for a site, to disarm the area prior to accessing it.
Arming
The user must have arming privileges to arm an area with a User Code. If they have the correct privilege, the area arms. If the user does not have arming privileges, access is denied.
At the T30 reader Keypad, while the area is disarmed:
Press and hold the shield icon button for 3 seconds.
Enter your User Code.
Push the green tick button.
If entered correctly, the shield LED on the T30 reader turns red.
If entered incorrectly, the LED squiggle on the T30 reader flashes red, and access is denied.
Disarming
Once a User Code is generated, it is immediately available for the user to gain access.
If the area is armed, the user must have disarming privileges for the User Code to work. If they have the correct privilege, the area disarms and access is granted. If the user does not have disarming privileges, access is denied.
At the T30 reader Keypad, while the area is armed:
Enter your User Code.
Push the green tick button.
If entered correctly, the LED squiggle on the T30 reader flashes green, and access is granted.
If entered incorrectly, the LED squiggle on the T30 reader flashes red, and access is denied.
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