Activate site
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When a site is activated, it will become operational and billing will commence. A site can be commissioned as soon as the system is operational, allowing the key account holder to start using the system before the Technician has fully completed the installation. The site can be activated at the Technician's discretion.
To activate the site:
Ensure you have in the SMB cabinet.
Select the floating ACTIVATE SITE button. This will send an 'account activation' email to the Customer key account holder.
The Customer key account holder will need to follow the instructions in the email to download the Gallagher SMB app and accept the credentials. Refer to Onboard users.
The site has now been handed over to the customer. The SMB Installer Portal changes to ‘read-only’ for the site. If you need to make additional configuration changes, the customer must enable within the Settings of the SMB App.
Once the SMB system has been installed, configured & activated a new site report showing how the site has been configured is generated for Gallagher & the subscription is created based on this report for monthly or annual invoicing.