Credential Groups

What are Credential Groups?

A Credential Group is a group of sites that allows users within the group to have a single credential for all sites they have privileges for.

Credential Group functionality is applied to user code and key tag credentials.

• Generate one user code for a user to use across all sites within the Credential Group.

• Key tags only need to be scanned and allocated once for a user to use across all sites within the Credential Group.

Example:

There are two sites in a Credential Group – Site A and Site B.

A user code generated on Site A will work on Site B if the user is granted privileges to that site. No new user code is needed for Site B.

Notes:

• At least one site in the Credential Group must be in Installer Mode for changes to be made to the Credential Group.

• All Technician types can add sites to Credential Groups or edit credentials.

• Only Organisation Managers, Branch Managers and Installer Managers can move sites between Credential Groups using the 'Move to Existing Group' option or remove sites from a group.