Day One: Site Manager

The Key Account Holder or another Site Manager will send you an invitation to the SMB app via email.

To register, check your device meetings the requirements, download the app via the provided links and select COMPLETE REGISTRATION.

Use the navigation bar to open your Team.

Select +ADD USER to give someone access to your business.

A user can be assigned one of three roles:

• Site Manager: Full access to control all aspects of the system.

• Site Admin: Arm & disarm the alarm and access all of designated areas of the business.

• Site Member: Access areas of the business as designated by a Site Manager.

Use the navigation bar to open your Team .

Tap on a user to expand the following options:

• Details: Edit the users details, including name and phone number.

• Privileges: Change the user’s role or assign additional privileges.

• Credentials: Assign the user an SMB Key Tag, or User Code.

• Invite: Re-send the user’s SMB app invitation

• Delete: Revoke the user’s access from all sites.

Hold your phone near a Gallagher reader to momentarily unlock a door. The app does not need to be open if Bluetooth Background Access is enabled.

Use the navigation bar to open your Site.

Select the DOORS tab.

Choose OPEN to momentarily unlock a door or UNLOCK to permanently unlock the door.

Select the options menu in the top right of the app.

Open User Settings, and enable Bluetooth Background Access. You will need to ensure Bluetooth is enabled on your device.

Use the navigation bar to open your Activity.

Select the Events tab.

Select FILTER to filter activity by a date range.

Tap SEND REPORT to email a report of the activity.

Need Help with your system?

If you encounter issues with your system, contact your SMB Installer.

To do so, tap the Ellipsis near the top right of the app to navigate to User Settings.

Select CONTACT INSTALLER.

Lost connection to the internet?

If the internet connection fails, the No Internet Connection screen will display.

Select CONNECT WITH BLUETOOTH to control your system.

Or from the User Settings click SWITCH TO OFFLINE MODE.