SMB App
Gallagher SMB
  • Using the Gallagher SMB app
  • Gallagher SMB app overview
  • Arming and Disarming
  • Access Control
    • Opening a door
    • Requesting access
    • Controlling a door remotely
    • Door states
    • Schedules
      • Door Schedules
      • User Schedules
  • Managing Users
    • SMB Key Tags
    • SMB User Codes
    • Delete or disable a User
    • User Privileges
    • FIDO Authentication
  • Managing alarm incidents
    • Self monitoring
      • Respond to an incident
      • Past Incidents
    • Guarding
    • Third-party monitoring
  • Managing system alarms
  • Site activity
  • Managing multiple sites
  • Settings
  • Troubleshooting
    • Common troubleshooting
    • Controller offline alarm
    • App notifications
    • Troubleshooting users
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  1. Managing alarm incidents
  2. Self monitoring

Past Incidents

The Past Incidents page, Site Managers can view the details of all previous alarm activations.

Tap on an incident to open the details and see:

  • Which alarms were activated

  • Who actioned the alarm and how

If you need the details of a past incident in an exported format for insurance or police reasons, please contact the Gallagher SMB Support Team.

PreviousRespond to an incidentNextGuarding

Last updated 1 year ago

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