SMB App
Gallagher SMB
  • Using the Gallagher SMB app
  • Gallagher SMB app overview
  • Arming and Disarming
  • Access Control
    • Opening a door
    • Requesting access
    • Controlling a door remotely
    • Door states
    • Schedules
      • Door Schedules
      • User Schedules
  • Managing Users
    • SMB Key Tags
    • SMB User Codes
    • Delete or disable a User
    • User Privileges
    • FIDO Authentication
  • Managing alarm incidents
    • Self monitoring
      • Respond to an incident
      • Past Incidents
    • Guarding
    • Third-party monitoring
  • Managing system alarms
  • Site activity
  • Managing multiple sites
  • Settings
  • Troubleshooting
    • Common troubleshooting
    • Controller offline alarm
    • App notifications
    • Troubleshooting users
Powered by GitBook
On this page

Was this helpful?

Export as PDF
  1. Troubleshooting

Common troubleshooting

Alarm Transmitter not connected events

If the Alarm Transmitter is enabled in configuration but it is not connected, events will be continuously raised. These may appear as 'Alarm Transmitter evDIALLER_WARNING_NO_MODEM'. To stop these events being raised, either connect the Alarm Transmitter device to the Controller or disable it in the site's configuration.

PreviousTroubleshootingNextController offline alarm

Last updated 1 year ago

Was this helpful?