Gallagher SMB features

The Gallagher SMB solutions has the following features and functionality.

For the Customer

Access Control

  • Remotely lock and unlock doors via the SMB app.

  • Lock and unlock doors with all credentials.

  • Temporarily unlock a gate, roller door, or other type of door.

  • Restrict access to areas, rooms or cupboards with reader-less doors.

  • Any time access is granted, this will be recorded in the Activity log visible by your customer.

  • Enable or disable lift call buttons with Elevator Control

  • Assign floor access based on user roles in minutes

  • Use your existing credentials to gain elevator access

  • Enable or disable lift call buttons with Elevator Control

  • Assign floor access based on user roles in minutes and use existing credentials to gain access

Intruder Alarms

  • Arm or disarm locally by tapping your smartphone at a reader

  • Arm or disarm locally using key tags, access cards, or user codes

  • Arm or disarm from anywhere using the SMB app

  • All alarm activity is logged so you always know who armed or disarmed your site, and when

  • Set your alarm to automatically arm on specific days and at specific times

  • Enable Late-to-arm notifications to get notified if someone forgets to arm the site

  • Only get notified when it matters most by enabling Panic Notifications only

  • Link your camera app to the SMB app through Video Linking to streamline alarm responses

User Management

  • Add, edit, or remove users instantly through the SMB app

  • All credentials generated within the SMB app.

  • Create unlimited users at no extra cost with mobile credentials included in your subscription

  • Assign roles with different permission levels across different sites

  • Instantly assign credentials – key tags, cards, or user codes

  • Create and manage users access via user schedules.

  • Create temporary users with start and end dates

  • Credentials Groups allow for credentials to be used across multiple sites.

Multi-Site

  • Manage the security of multiple physically separate sites.

  • Manage an unlimited number of sites.

  • Users can be managed across all sites in one location.

  • Assign users access to multiple sites from one screen.

  • Revoke a user's access from all sites with a press of a button.

Monitoring

  • Self-monitoring your security through real-time alarm notifications

  • Request a security guard to your site (Add-on NZ & AUS)

  • Send alarm via IP Alarms or an Alarm Transmitter to a Third-Party Monitoring station

Other Settings

  • Enable Bluetooth Background Access so you can use Bluetooth to access doors

  • Switch to Offline Mode if internet connection lost to manage your site at the reader

  • Manage when your Installer can change configuration on your site through Installer Mode

For the Installer

  • Remotely configure and maintain sites via Installer Portal.

  • Onboard and offboard your technicians through Technician Management.

  • Demo Sites provide the ability to train technicians.

  • Create and use Site templates to reduce the amount of time to configure a new site.

  • Default hardware tree based on pre-wired kit configuration.

  • Configure unlimited areas with different arming modes available .

  • View events logs and status of all hardware components for maintenance and troubleshooting.

  • Access schedules available on all door types including reader-less doors and elevators.

  • Write notes about the installation or configuration of the site in the Site Notes.

  • Low-level Elevator Control integration to restrict access to elevator cars and floors.

  • Configure 4-8 digital user codes and role names based on customer requirements

  • Enable Test Mode for maintenance and invite yourself to a customer sites for testing functionality.

  • Third Party monitoring with an Alarm Transmitter and/or IP Alarms with Periodic dialing.

Last updated

Was this helpful?