Team Overview

The Gallagher SMB security solution provides customers with the ability and flexibility to allocate different roles and credentials to different users across different sites, to meet their security and operational needs.

There are three user roles within the system, each with different levels of privileges. These are Site Manager, Site Admin, and Site Member. For more information about privileges go to User Privileges.

The Team tab shows all users across all sites and allows for detailed user management. Here you can:

• Create unlimited users at no extra cost with mobile credentials included in your subscription.

• If the site is using Tags, Cards or Wearables, it can be scanned to determine the user

• Revoke a user's access from all sites by pressing the delete button.

The Gallagher SMB security solution provides customers with the ability and flexibility to allocate different roles and credentials to different users across different sites, to meet their security and operational needs. Customers can create an unlimited number of users at no additional cost (except for SMB Key Tag users, as tags must be purchased).

The three user roles all have different levels of privileges; Site Manager, Site Admin, and Site Member and five different credentials; Mobile Credentials via the SMB app, SMB Key Tags, Cards, Wearables and SMB User Codes.

To Start: Device requirements

To check which smartphones are supported:

• Refer to the Apple Store to confirm the latest iOS compatibility.

• Refer to the Google Play Store to confirm the latest Android compatibility.

The following is required for all smartphones:

• Users must have a passcode or pattern lock set on their phone. Even if they have face recognition or a thumbprint set up, a passcode or pattern lock is still necessary.

• Users must have email access on their phone. Each person using the app will need a separate email address.

⚠️ Important Note: Emails and SMS messages are sent automatically at the time the action is performed. Gallagher SMB strongly recommends performing these actions during standard business hours.