Site Settings
Panic Button Notifications only
Site Managers can select this option to only be notified of Panic Button incidents and any subsequent events related to those incidents. Other site notifications will be turned off for that Site Manager. This setting only applies to this site for the Site Manager who enables it; not all sites and not all Site Managers.
If Monitoring is enabled, the Site Manager will still receive Panic Button notifications
Automatically Request Guard
From the SMB app, the Site Manager can set up a guard to be automatically requested after a chosen period of time. This safeguard ensures the site is in good hands, even if you miss the alarm notification.
More about automatic guarding.
Automatic Arming
The Automatic Arming feature enables a Site Manager to set one time each day when their site will be armed. A different time can be set for each day of the week.
Click the toggle to enable Automatic Arming.
This will display the days of the week. The default configuration is set to arm the site at 6 p.m. Monday-Friday.
To change the arming time for a day, tap the time. This will open an interface where the hour, minutes, and a.m. and p.m. can be set. Once set, select OK.
Set the desired time for each day of the week you want the site to be armed. Enable or disable the toggle by each day of the week as needed.
Click SAVE.
The times you selected are displayed underneath the 'Automatic Arming' toggle.
Late to Arm Notifications
The Late to Arm feature enables a Site Manager to set a notification time and receive a reminder if their site is not armed. At the set time, the system will check if the site is armed, and send the Site Manager a notification through the Gallagher SMB app if it is not. A different time can be set for each day of the week.
Click the toggle to enable Late to Arm Notifications.
This will display the days of the week. The default configuration is set to notify Site Managers at 6 p.m. Monday-Friday when their site is not armed.
To change the notification time for a day, tap the time. This will open an interface where the hour, minutes, and a.m. and p.m. can be set. Once set, select OK.
Set the desired time for each day of the week you want to be notified. Enable or disable the toggle by each day of the week as needed.
Click SAVE.
A pop-up shows when the next check will be done. The times you selected are displayed underneath the 'Late to Arm Notification' toggle.
When you get a Late to Arm notification, simply click on the notification to open the app and then arm your site as usual.
Installer Mode
Once your site is activated, it becomes 'read-only' for the Technician that installed your site.
Enabling Installer Mode gives your SMB Technician the ability to make changes to the configuration of your site and perform maintenance and testing of your security solution. It is intended to be used only while the SMB Technician requires it.
Click the toggle to enable Installer Mode.
A drop-down list appears.
Select the time you want Installer Mode enabled for: an Hour, a day, a week, or 2 Weeks.
After the specified time, Installer Mode will automatically disable, or click the toggle to disable Installer Mode.
Contact Installer
Lets you call your SMB Technician directly from within the SMB app.
Click Contact Installer.
A box will appear, advising who your SMB Technician is.
Click Call to call your Technician, or Close to go back to Site Settings.
Link to Video App From Incident
Adds a 'View Camera' option to the 'ACTIONS' available for incidents. Selecting this action will open your Video Management System (VMS) app.
Click the toggle to enable Link to Video App From Incident.
From the drop-down list that appears, select the supported VMS app that you use.
Click the TEST button to ensure the functionality works. Your selected VMS app should open if it is installed on your device. If it is not installed, you are taken to the app store page for that app.
If you wish to change to another VMS app, click the EDIT button and select your desired app.
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