Renaming Access Groups in AccessNow

After importing an Access Group, you can change its name in AccessNow to make it more intuitive for users requesting access. By default, groups retain their names from Command Centre, which can be confusing for those unfamiliar with internal terminology.

Before changing the Access Group names in AccessNow, ensure you have imported Command Centre Access Groups. If not, follow these instructions to complete the import: Command Centre Access Groups import.

1

Open the Access Group List

Navigate to the Lists module and select the Access Groups list. This displays all Access Groups imported from the Command Centre.

2

Open an Access Group details

Click on the Access Group you would like to to edit. It opens a side planel that allows for Access Group details changes.

3

Enter the new name in the Value field

To customise the Access Group name in AccessNow, enter the desired name in the Value field.

4

Click Save

5

AccessNow Access Requests

The new name is now visible for the Access group when users are making access requests.

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