> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/smb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/smb/smb-app/user-and-site-settings/site-settings/access-schedules.md).

# Access Schedules

Access Schedules allow Site Managers to control when doors and elevator floors automatically enter **Free Access** mode. During scheduled periods, users can access doors or floors assigned to the schedule, without presenting credentials.

Self-Managed Access Schedules provide flexibility for routine operational needs such as:

* Business operating hours
* Reception opening times
* After-hours access periods
* Holiday or temporary schedule adjustments

Site Managers can create, manage, assign and delete schedules directly within the SMB App without requiring installer assistance for routine changes.

All sites will be configured with at least one access schedule before they are activated and handed over to the customer.  This could be the default 24/7 schedule.

***

<details>

<summary><mark style="color:$primary;"><strong>View Access Schedules</strong></mark></summary>

1. Click on the right hand menu within the SMB app.
2. Select **Access Schedules**

The Access Schedule list displays:

* Schedule name
* Active days
* Start and end times
* Doors assigned to the schedule
* Floors assigned to the schedule

| Schedule Type         | Can be Edited? | Can be deleted? |
| --------------------- | -------------- | --------------- |
| 24/7 Secure           | No             | No              |
| User-created schedule | Yes            | Yes             |

</details>

<details>

<summary><mark style="color:$primary;"><strong>Edit an Access Schedule</strong></mark> </summary>

All schedules can be edited **except** for the **24/7 Secure** schedule.

1. Click on the right hand menu within the SMB app.
2. Select **Access Schedules**
3. Select the schedule you want to edit.
4. Update any of the following:
   * Schedule name
   * Days of the week
   * Start time
   * End time
5. Select **SAVE**.&#x20;

**NOTE**:

* Changes are **saved immediately.**
* Editing a schedule does not affect door behaviour until the schedule is assigned.
* The 24/7 Secure schedule cannot be edited.

</details>

<details>

<summary><mark style="color:$primary;"><strong>Create an Access Schedule</strong></mark> </summary>

Create schedules to define when assigned doors or floors enter Free Access mode.

A schedule must include:

* A schedule name
* At least one day enabled
* A start time and end time for the selected day(s)
* One Door Schedule per door or floor.
* Each day of the week can be configured differently.

**To create a schedule**

1. Click on the right hand menu within the SMB app.
2. Select **Access Schedules**
3. Select **NEW SCHEDULE+**
4. Enter a Schedule Name.&#x20;
5. Select one or more days of the week.
6. Set a Start Time and End Time.&#x20;
7. Select **SAVE**.
8. The schedule is saved and becomes available for assignment

\
**NOTE**:

* Does not immediately affect any doors or floors
* Does not assign the schedule to any doors or floors

</details>

<details>

<summary><mark style="color:$primary;"><strong>Assign a Schedule to Doors or Floors</strong></mark> </summary>

Schedules become active only when assigned to a door or floor.

**To assign a schedule**

1. Click on the right hand menu within the SMB app.
2. Select **Access Schedules**
3. Select **ASSIGN**.&#x20;
4. Select the doors and floors the schedule will be assigned to:
   * Assign to all Doors
   * Assign to all Floors
   * Required Doors or Floors
5. Click **NEXT**
6. Review the Confirmation message
7. Click **SAVE**

Saving the assignment, requires these changes to be "published" to change your sites configuration.  If your Installer has [unpublished changes](#publishing-to-assign-doors-or-floors) in your sites configuration

**NOTE**:

* One schedule can be assigned to multiple doors and floors.
* A door or floor can only have one active schedule at a time.
* Assigning a new schedule automatically replaces the previous assignment.
* All doors and floors default to the 24/7 Secure schedule unless another schedule is assigned.

</details>

<details>

<summary><mark style="color:$primary;"><strong>Delete an Access Schedule</strong></mark> </summary>

**To delete a schedule**

1. Click on the right hand menu within the SMB app.
2. Select **Access Schedules**
3. Select the schedule you want to delete
4. Select the **Delete** icon
5. A warning will appear to confirm your action.
   1. Click **YES** to delete schedule or&#x20;
   2. Click **CANCEL** to go back to the Access Schedule&#x20;
6. Confirming the deletion, requires these changes to be "published" to change your sites configuration.  If your Installer has [unpublished changes](#publishing-to-assign-doors-or-floors) in your sites configuration

**NOTE**:

* One schedule is deleted the doors or floors will default to 24/7 schedule&#x20;

</details>

<details>

<summary><mark style="color:$primary;"><strong>Publishing to Assign Doors or Floors</strong></mark></summary>

**Before Publishing**

Publishing is only available when there are no pending configuration changes in the Installer Portal.  This means your installer might have made some changes to the sites configuration but not saved them.

If unpublished Installer Portal changes exist:

* Publishing is blocked
* Schedule assignments are not applied
* A message will explain why publishing is unavailable

**Successful Publishing**

When publishing succeeds:

* Assignment changes are sent to the controller
* Doors and floors begin following the assigned schedule
* Changes take effect immediately

**Failed Publishing**

If publishing fails:

* No partial changes are applied
* Existing door and floor schedules remain unchanged
* You can retry after the issue is resolved or contact your Installer by the Contact Installer feature in the SMB app

</details>

***


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