> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/smb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/smb/smb-app/site/arming-and-disarming.md).

# Arming and Disarming

The Gallagher SMB app provides the ability to arm and disarm your site from anywhere at any time.

A Site Manager or Site Admin, with additional privileges, can arm and disarm the solution using the SMB app, SMB Key Tags, or SMB User Codes. Should connection to the internet be lost, app users can use Bluetooth on their phone to arm and disarm their site locally at the reader.

***

### Using the SMB app <a href="#using-the-smb-app" id="using-the-smb-app"></a>

From the **ALARM** tab within the SMB app, privileged users can arm and disarm their alarm for the whole site or select specific areas.

With the SMB app open in the background and with Bluetooth background settings enabled, the site can also be armed and disarmed by holding a phone up to the reader.

**Arming**

To arm the whole site:

1. Navigate to the **Site** page.
2. From the **ALARM** tab, click the **ARM SITE** button.

   Arming the site will automatically lock all doors.

To arm a specific area:

1. From the **ALARM** tab on the **Site** page, click the **Areas** dropdown.
2. Select the check box next to the area.
3. Click the **ARM SELECTED AREAS** button.

   The **ALARM** tab will indicate the site is **Part Armed**. If you want to arm the full site, click **ARM SITE**.

**After arming:**

* After arming an area (or several/all areas) and if Exit Delay is enabled, the area's configured Exit Delay starts counting down. If a user with the Privilege to disarm presents a valid credential at one of the area's readers before the delay period expires, the 'arm' action is cancelled, and the area/site remains disarmed.
* The area's Exit Delay period expires (and the area is armed) as soon as a door that accesses the area is opened and closed. If one of the area's access doors is opened or closed after the Exit Delay period has expired, an alarm is raised.

**Disarming**

To disarm the whole site:

1. Navigate to the **Site** page.
2. From the **ALARM** tab, click the **DISARM SITE** button.

To disarm a specific area:

1. From the **ALARM** tab on the **Site** page, click the **Areas** dropdown.
2. Select the check box next to the area.
3. Click the **DISARM SELECTED AREAS** button.

   The **ALARM** tab will now indicate the site is **Part Armed**. If you want to disarm the full site, click **DISARM SITE**.

To arm and disarm remotely, you will need a Wi-Fi or cellular connection. If you do not, you can connect to your alarm on-site with [Bluetooth](https://help.security.gallagher.com/smb-installer-portal/gallagher-smb-customer-app/arming-and-disarming#bluetooth).

***

### Using the SMB app - onsite at the Reader <a href="#bluetooth" id="bluetooth"></a>

If you are a Site Admin, with access to the SMB app but not the privilege to remotely arm and disarm a site through the SMB app, you can do it onsite at the reader.  The Areas that will be armed at the reader will be determined by what the installer has configured.  It could be all Areas (full site) or selected areas only.

To use the SMB app to arm & disarm at the reader:

* The user must be next to the reader to perform this action.
* Bluetooth must be turned on and permissions enabled.

**Arming**

To arm the whole site:

1. Navigate to the **ALARM** tab.
2. Click the **ARM/DISARM SITE AT READER** button.

   This will connect the user to the reader.
3. Click **ARM SITE** button.

**After arming:**

* After arming an area (or several/all areas) and if Exit Delay is enabled, the area's configured Exit Delay starts counting down. If a user with the Privilege to disarm presents a valid credential at one of the area's readers before the delay period expires, the 'arm' action is cancelled, and the area/site remains disarmed.
* The area's Exit Delay period expires (and the area is armed) as soon as a door that accesses the area is opened and closed. If one of the area's access doors is opened or closed after the Exit Delay period has expired, an alarm is raised.

**Disarming**

To disarm the whole site:

1. Navigate to the **ALARM** tab.
2. Click the **ARM/DISARM SITE AT READER** button.

   This will connect the user to the reader.
3. Click **DISARM SITE** button.

To disarm the specific area associated with the reader:

1. Tap the phone at the reader.
2. The reader will make a sound and go green.

   If the reader light is green, disarming was successful.

### Using Bluetooth <a href="#bluetooth-1" id="bluetooth-1"></a>

When you don't have a Wi-Fi or cellular connection on your phone, the **No Connection** screen of the app will show.  The Areas that will be armed at the reader will be determined by what the installer has configured.  It could be all Areas (full site) or selected areas only.

To connect with Bluetooth, you will need to be on-site, close to the Bluetooth reader.

1. Check your mobile data or Wi-Fi are on and airplane mode is off.
2. If you are still unable to establish an online connection, select Connect with Bluetooth.
3. The reader will flash blue while attempting to connect. Stay close to the reader until a Bluetooth connection is established.
4. Once connected, arm or disarm your alarm as usual.
5. The app will then return to the **No Connection** screen. Use the light on the reader to confirm your action was successful – it should be green if disarmed and red if armed.
6. If an online connection becomes available, you will see a Restore Online Connection button. Select this to reconnect.

***

### Using SMB Key Tags <a href="#using_smb_key_tags" id="using_smb_key_tags"></a>

An SMB Key Tag provides an alternative credential to the Gallagher SMB app, in case the user is not using a phone. In addition to gaining access, an SMB key tag can be used to arm and disarm an area.

The Areas that will be armed at the reader will be determined by what the installer has configured.  It could be all Areas (full site) or selected areas only.

**Arming**

1. Tap the SMB key tag twice (double badge) at the reader.
2. The reader will make a sound and go red.

   If the reader light is red, arming was successful.

**Disarming**

1. Tap the SMB key tags once (single badge) at the reader.
2. The reader will make a sound and go green.

   If the reader light is green, disarming was successful.

***

### Using User Codes <a href="#using-user-codes" id="using-user-codes"></a>

Gallagher [SMB User Codes](https://help.security.gallagher.com/smb/gallagher-smb-solution/gallagher-smb-credentials#user-codes) are unique codes generated by Site Managers via the SMB app to allow access to their site.

SMB User Codes must be used with the Gallagher T30 Keypad. They can be used just for access, or, if the user has the correct privilege for a site, to disarm the area prior to accessing it.

The Areas that will be armed at the reader will be determined by what the installer has configured.  It could be all Areas (full site) or selected areas only.

**Arming**

The user must have arming privileges to arm an area with a User Code. If they have the correct privilege, the area arms. If the user does not have arming privileges, access is denied.

At the T30 reader Keypad, while the area is disarmed:

1. Press and hold the shield icon button for 3 seconds.
2. Enter your User Code.
3. Push the green tick button.

   If entered correctly, the shield LED on the T30 reader turns red.

   If entered incorrectly, the LED squiggle on the T30 reader flashes red, and access is denied.

**Disarming**

Once a User Code is generated, it is immediately available for the user to gain access.

If the area is armed, the user must have disarming privileges for the User Code to work. If they have the correct privilege, the area disarms and access is granted. If the user does not have disarming privileges, access is denied.

At the T30 reader Keypad, while the area is armed:

1. Enter your User Code.
2. Push the green tick button.

   If entered correctly, the LED squiggle on the T30 reader flashes green, and access is granted.

   If entered incorrectly, the LED squiggle on the T30 reader flashes red, and access is denied.


---

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