> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/smb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/smb/smb-app/site/access-control/schedules.md).

# Schedules

There are two types of schedules in Gallagher SMB; [Access Schedules](/smb/smb-app/site/access-control/schedules/door-schedules.md) and [User Schedules.](/smb/smb-app/site/access-control/schedules/user-schedules.md)

<mark style="color:orange;">**Access Schedules**</mark>&#x20;

Gallagher SMB has simplified access control schedules to reduce the need for them to be maintained or frequently changed.  An access control schedule can be set by your technician which specifies the hours each day that the schedule will be applied. Access control schedules can be allocated to both doors and elevator floors.

<mark style="color:orange;">**User Schedules**</mark>&#x20;

User schedules control when access is granted on a user level (rather than a Door level). Unlike Door schedules, User schedules are configured in the Gallagher SMB app and are assigned to individual users rather than Doors. User schedules should be used in combination with Door schedules so that the Door schedule determines the times that the door is unlocked, and then within (never outside of) those times, User schedules define when specific users can and cannot gain access.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.security.gallagher.com/smb/smb-app/site/access-control/schedules.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.