> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/smb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/smb/smb-app/introduction/features-overview.md).

# Features Overview

The Gallagher SMB solutions has the following features and functionality.

[<mark style="color:orange;">**Access Control**</mark>](/smb/smb-app/site/access-control.md)

* **Remotely lock and unlock** doors via the SMB app.
* Lock and unlock doors with **all credentials.**
* **Temporarily unlock** a gate, roller door, or other type of door.
* Restrict access to areas, rooms or cupboards with **reader-less doors.**
* Any time access is granted, this will be recorded in the **Activity log** visible by your customer.
* Enable or disable lift call buttons with **Elevator Control**
* **Assign floor access** based on user roles in minutes
* Use your existing credentials to gain elevator access
* Enable or disable lift call buttons with **Elevator Control**
* **Assign floor access** based on user roles in minutes and use existing credentials to gain access
* Ability for customers to view and edit **access schedules** within the SMB app.

[<mark style="color:orange;">**Intruder Alarms**</mark>](/smb/smb-app/site/arming-and-disarming.md)

* Arm or disarm locally by tapping your **smartphone** at a reader
* Arm or disarm locally using **key tags, access cards, or user codes**
* Arm or disarm from anywhere using the **SMB app**
* All **alarm activity is logged** so you always know who armed or disarmed your site, and when
* Set your alarm to **automatically arm** on specific days and at specific times
* Enable **Late-to-arm notifications** to get notified if someone forgets to arm the site
* Only get notified when it matters most by enabling **Panic Notifications** only
* Link your camera app to the SMB app through **Video Linking** to streamline alarm responses

[<mark style="color:orange;">**User Management**</mark>](/smb/smb-app/team/managing-users.md)

* **Add, edit, or remove users** instantly through the SMB app
* All credentials **generated within the SMB** app.
* Create **unlimited users** at no extra cost with mobile credentials included in your subscription
* **Assign roles** with different permission levels across different sites
* Instantly **assign credentials** – key tags, cards, or user codes
* Implement the ability for user codes to be used for **duress**.
* Create and manage users access via **user schedules.**
* Create **temporary users** with start and end dates
* **Credentials Groups** allow for credentials to be used across multiple sites.

[<mark style="color:orange;">**Multi-Site**</mark>](/smb/smb-app/site/managing-multiple-sites.md)

* Manage the security of **multiple physically separate sites.**
* Manage an **unlimited number of sites.**
* Users can be managed across all sites in **one location**.
* **Assign users access** to multiple sites from one screen.
* Revoke a user's access from all sites with a **press of a button.**

[<mark style="color:orange;">**Monitoring**</mark>](/smb/smb-app/activity-and-incident-management/managing-alarm-incidents.md)

* **Self-monitoring** your security through real-time alarm notifications
* **Request a security guard** to your site (Add-on NZ & AUS)
* Send alarm via IP Alarms or an Alarm Transmitter to a **Third-Party Monitoring** station

[<mark style="color:orange;">**Other Settings**</mark>](/smb/smb-app/user-and-site-settings/site-settings.md)

* Enable **Bluetooth** Background Access so you can use Bluetooth to access doors
* Switch to **Offline Mode** if internet connection lost to manage your site at the reader
* Manage when your Installer can change configuration on your site through **Installer Mode**


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.security.gallagher.com/smb/smb-app/introduction/features-overview.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
