> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/smb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/smb/site-configuration/configure-elevators.md).

# Configure elevators

Gallagher SMB supports a low-level elevator integration.

{% hint style="info" %}
**Low-level elevator integration** refers to a basic or limited connection between the access control solution and a building’s elevator system.
{% endhint %}

After configuring elevator Floors and Elevator Cars, you can enable or disable elevator call buttons and control access to certain floors. The integration does *not* currently provide advanced controls such as monitoring real-time status, prioritizing certain users, or dynamically assigning lift cars (i.e. features that come with a high-level integration or destination control integration).

#### **Configuring Elevator Floors**

Elevator Floors should be created before creating an Elevator Car.

<details>

<summary><mark style="color:orange;"><strong>Creating an Elevator Floor</strong></mark></summary>

1. From the **Areas** tab, click the **+ ADD NEW** button and select 'Floor'.
2. Enter the **Name** of the floor.
3. Enter the **Floor** number of the floor you are creating. This is used for ordering the floors in the customer app (under the user privileges) and when configuring an Elevator Car.
4. If required, allocate a **Schedule** to the floor from the Schedule dropdown box.  24/7 secure by default.  To create a new Schedule go to the Schedules tab next to the Monitoring tab.
5. To keep the door or floor locked until a user presents a valid credential, regardless of its schedule, select the First access unlock check box.
   1. With this option selected, even when the door or floor is scheduled to unlock, it will remain locked until there is a successful access request.
   2. If this option is not selected, the door or floor will unlock immediately at the time its schedule states it will become unlocked, even when its Area is armed.
6. Enter the required **Remote Release** timeframe.
7. Click **OK**.

After at least one Floor has been created, it will appear in the **Floors** section in the **AREAS** tab.

</details>

<details>

<summary><mark style="color:orange;"><strong>Editing an Elevator Floor</strong></mark></summary>

1. From the **AREAS** tab, select the Floor that requires editing.
2. Make the required changes to **Name**, **Floor**, **Schedule**, **First Card Unlock** or **Remote Release**.
3. Click **OK**.

</details>

<details>

<summary><mark style="color:orange;"><strong>Viewing an Elevator Floor</strong></mark></summary>

1. From the **AREAS** tab, select the Floor you want to view.\
   All information about the Floor will appear in the lightbox.
2. Click **CANCEL** to return to the Hardware tree.

</details>

<details>

<summary><mark style="color:orange;"><strong>Deleting an Elevator Floor</strong></mark></summary>

1. From the **AREAS** tab, select the Floor to be deleted.
2. Click **DELETE**

**Note:** A Floor cannot be deleted if it is assigned to an Elevator Car.

</details>

#### **Configuring Elevator Cars**

<details>

<summary><mark style="color:orange;"><strong>Creating an Elevator Car</strong></mark></summary>

1. From the **HARDWARE** tab, click the **+ ADD NEW** button and select an Elevator Car.
2. Enter the **Name** of the Elevator Car.
3. Allocate a [Reader](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/configure-readers) to the Elevator Car.
4. Enter the required **Floor Select Timeout** timeframe.
5. Click **NEXT**.
6. Select the access-controlled Floors to be accessed by this Elevator Car.\
   If you haven't configured any Floors yet, a warning screen displays and you cannot proceed. Floors must be configured and selected before publishing Elevator Car configuration to the controller.
7. For each selected Floor, allocate the required **Output**, **Button Input**, and **Remote Release**. Outputs are required but inputs are optional.\
   **Note**: 'Remote Release' Inputs can be shared between different Elevator Cars.
8. Click **SAVE**.

Once saved, the **STATUS** and **EVENT HISTORY** tabs will appear in the Elevator Car's properties.

</details>

<details>

<summary><mark style="color:orange;"><strong>Editing an Elevator Car</strong></mark></summary>

1. From the **HARDWARE** tab, select the Elevator Car that requires editing.
2. From the **PROPERTIES** tab:
   * Edit the Name, Reader or Floor Select Timeout as required.
3. From the **FLOORS** tab:
   * Edit the Floors included in the Elevator car by selecting or unselecting the checkbox next to a Floor.
   * Edit the Output, Button Input, and Remote Release as required.
4. Click **OK**.

</details>

<details>

<summary><mark style="color:orange;"><strong>Viewing the Status and Events of an Elevator Car</strong></mark></summary>

1. From the **HARDWARE** tab, select the Elevator Car.
2. Click the **STATUS** tab to view the status of the Elevator Car.
3. Click the **EVENTS** tab to view the Elevator Car's events.
4. Click **CANCEL** to return to the Hardware tree.

</details>

<details>

<summary><mark style="color:orange;"><strong>Deleting an Elevator Car</strong></mark></summary>

1. From the **Hardware** tab, select the Elevator Car that requires deleting.
2. Click **DELETE**.

</details>

<details>

<summary><mark style="color:orange;"><strong>Configuring an Input for an Elevator Car</strong></mark></summary>

1. Follow the [Configure Inputs & Outputs](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/configure-inputs-and-outputs) procedure to configure an Input.
2. Once an Input is assigned to a Floor or Elevator Car, the name of the Floor or Elevator Car will appear in the Input's properties lightbox.
3. Input Area defaults to Area 1 - once assigned, it will be assigned to the Floor.
4. Input type will automatically change to Relay.
5. Alarm Response will be XXXX.

</details>

<details>

<summary><mark style="color:orange;"><strong>Configuring an Output for an Elevator Car</strong></mark></summary>

1. Follow the [Configure Inputs & Outputs](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/configure-inputs-and-outputs) procedure to configure an Output.
2. Once an Output is assigned to a Floor or Elevator Car, the name of the Floor or Elevator Car will appear in the Output's properties lightbox.
3. Output type will automatically change to Relay.
4. Alarm Response will be XXXX.

</details>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.security.gallagher.com/smb/site-configuration/configure-elevators.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.