> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/smb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/smb/product-information/release-notes.md).
# Release Notes
2026
**May 2026**
[Local Arming Readers](/smb/site-configuration/configure-readers.md)
Allow arming readers to be configurable regarding the areas they control.
2025
**December 2025**
[Alarm Management](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/activation/activate-site)
Ability for installers all active and inactive alarms and clear stuck alarms.
**November 2025**
[Alarm Count Badge](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/activation/activate-site)
Installers can see a count of Active Alarms for the site. Sites can't be activated with Active Alarms, this gives installers a visual indicator there is something happening on the site.
[Site Templates - Schedules](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/create-a-site-template)
Installers can add access schedules directly to site templates, making it easier to manage and automate site configurations.
**October 2025**
Security Integrator Terms & Conditions
Security Integrators must accept the Terms & Conditions prior to entering the Installer Portal.
**September 2025**
[Controller rate-limiting ](https://help.security.gallagher.com/smb-installer-portal/troubleshooting/gallagher-smb-controller)
Customer incident created when the controller enters a rate-limited state.
[Controller firmware](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/assign-a-controller-to-a-site/controller-firmware)
Provide Installers with the ability to manually upgrade the firmware.
[Additional Information](https://help.security.gallagher.com/smb-installer-portal/using-the-gallagher-smb-app/managing-users)
Ability to add additional information field to a user.
**August 2025**
[Serial Number Discovery](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/configure-inputs-and-outputs#adding-more-i-o-boards)
List HBUS devices serial numbers in the hardware components.
[Controller Replacement](/smb/site-configuration/assign-a-controller-to-a-site/controller-replacement.md)
Ability to swap out a controller that is faulty.
[Access Schedules](/smb/site-configuration/configure-doors.md)
Share schedules across doors and floors.
**July 2025**
[Access Schedules ](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/configure-schedules)
Ability to create access schedules to apply to elevators.
**May 2025**
[Telguard TG-4](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/configure-monitoring/alarm-transmitters)
Ability to support the Telguard TG-4 for monitoring & cellular pack-up for the USA
[Site Templates](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/create-a-site-template)
A site template is a [predefined setup or configuration](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/create-a-site-template#what-information-can-be-saved-in-a-template-as-at-may-2025) that provides a consistent structure for creating new sites.
[Elevator Control](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/configure-elevators)
Low-level elevator integration refers to a basic or limited connection between an access control solution and a building’s elevator system.
**April 2025**
[T30 Reader Tamper ](/smb/site-configuration/configure-readers.md#adding-a-reader)
A new Tamper toggle has been added to the T30 configuration lightbox. This allows users to easily enable or disable the tamper setting based on their requirements.
By default, this setting is enabled.
**February 2025**
[Configurable Alarm Monitoring](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/configure-areas#configuring-an-area)
Allow Areas to be configured for arming/disarming status not to be reported to the monitoring station.
**January 2025**
[Credential Groups](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/site-actions/credentials)
A Credential Group is a group of sites that allows users within the group to have a single credential for all sites they have privileges for.
[Installer Site Table enhancements](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/installer-portal-overview#sites-tab)
Date Activated, Installer Branch and sorting enhancements to the Site table in the Installer Portal.
2024
**December 2024**
[Branch Management ](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/installer-portal-overview#branches-tab)
Provide Distributors with the ability to create & manage their own Security Integrator network.
[Privilege – disable remote door control](https://help.security.gallagher.com/smb-installer-portal/using-the-gallagher-smb-app/managing-users/user-privileges#site-admin)
Changed the remote door control privilege to configurable for Site Admin users.
**November 2024**
Organisation Structure
Support multiple branches within an organization.
**October 2024**
[Controller - Device Information](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/assign-a-controller-to-a-site)
Technicians can see the HBUS device and reader serial numbers, in the Controllers Event History, when they are detected by the controller.
**September 2024**
[Reader-less Door Schedules ](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/configure-doors#adding-a-door-without-a-reader)
Ability to apply door schedules to reader-less doors.
[Controller Tamper Settings](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/assign-a-controller-to-a-site)
On newly created sites, the tamper feature on controllers will be disabled by default.
[Controller Only - Hardware template](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/create-a-site-or-demo-site#creating-a-site)
Option to select Controller only hardware template when configuring a site not using a pre-wired kit.
**June 2024**
[Configure User Code Lengths warning](/smb/site-configuration/site-actions/credentials.md)
The length of the User Code changes the security level of a site. Warning wording added to User Code Length lightbox.
**May 2024**
[Configure User Code Lengths](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/site-actions/user-code-length)
Set the length that User Codes will be when they are generated for users in the SMB app. A site can choose 4-8 digits.
**April 2024**
[Testing Doors](/smb/test-and-active/test-mode.md)
Installers can now effectively test doors within the installer app as the status of the door buttons has been corrected.
[Video Linking - iPad](broken://pages/zLTcOFGbJvgE2kctlsgT#settings)
Users on iPads can now access the video linking button.
**March 2024**
[Configurable Display Names](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/site-actions/display-names)
When a site is configured the Technician can change the role names that are displayed in the Customer app to be more relevant to the customer structure.
[Arming Modes](/smb/site-configuration/configure-areas.md#configuring-an-area)
Arming modes added to the areas - Force Arm, Bypass & Fail to Arm.
**February 2024**
[Panic Alarm Notifications](https://help.security.gallagher.com/smb-installer-portal/using-the-gallagher-smb-app/settings#site-settings)
Site Managers can select this option to *only* be notified of Panic Button incidents.
[Automatic Arming](https://help.security.gallagher.com/smb-installer-portal/using-the-gallagher-smb-app/settings#site-settings)
Site Manager can set one time each day when their site will be armed. A different time can be set for each day of the week.
[Enabling / Disabling NFC](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/configure-readers#enable-nfc-connectivity)
Flexibility to enable and disable NFC functionality directly on your readers.
[Refresh Controller configuration](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/site-actions/publish-configuration-to-controller#refreshing-the-controller-configuration)
The refresh button can be used to update configuration without having to publish changes to the site.
2023
**November 2023**
[Video Linking](https://help.security.gallagher.com/smb-installer-portal/using-the-gallagher-smb-app/settings#site-settings)
SMB customers will soon be able to link their VMS system with their SMB app.
When an alarm is triggered, customers will see a **View Camera** option, which will open the camera app of their existing VMS system so they can verify the alarm.
[Site Notes](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/site-actions/site-notes)
Technicians can create, edit & delete notes that provide information about how the site is configured or anything that needs to be shared about a site.
[Door Type - Fence](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/configure-doors#configuring-door-properties)
Additional of "Fence" as a door type.
**October 2023**
Event Rate Limiting
Automatically restrict the number of events sent from the controller to reduce flooding the controller when a significant event is happening.
[User Schedules - Multiple Time Ranges](https://help.security.gallagher.com/smb-installer-portal/using-the-gallagher-smb-app/access-control/schedules/user-schedules)
Based on customer feedback the ability to have multiple user schedule time ranges per day was added to the feature.
**September 2023**
[IP Alarms - DC09 Encryption ](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/configure-monitoring/ip-alarms)
Encryption check box added. Optionally select this check box to encrypt all transmissions from the Controller, then enter the Encryption Key.
[Key Account Holder Management ](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/site-actions/key-account-holder)
Installer can modify the key account holder by utilizing a "CHANGE KEY ACCOUNT HOLDER" button located on the Key Account Holder's lightbox.
[First Card Unlock](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/configure-doors#configuring-door-schedule)
The 'First access unlock' checkbox is added to allow disable first card to a door.
**August 2023**
[Temporary Users](broken://pages/q4i3fW8Z1jTWCW6wi3gg#adding_a_new_smb_user)
When creating a new user, or editing an existing one, they can now be assigned a start and end date. The user will only have access to the site during this period of time.
[User Schedules](broken://pages/ZSMufvvqvLC9UaZrxEWi)
User Schedules can now be generated in the SMB app. This allows you to restrict access based on the day of the week, and time of the day. Schedules can be applied to any user/s.
**July 2023**
[Support for IP Alarms](/smb/site-configuration/configure-monitoring/ip-alarms.md)
We've expanded the ways that third-party monitoring can be configured within the SMB system by adding support for IP alarms. Phase one of this release will support CSV with authentication, while Phase two (under development) will support DC-09 with encryption. This enhancement removes the requirement for additional hardware to enable third-party monitoring.
[Billing Frequency ](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/create-a-site-or-demo-site)
Monthly & Annual billing frequency added when creating a new site.
[Free Handle Exiting](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/configuration/configure-doors#configuring-door-properties)
Ability to enable Free Handle exiting when configure the request to exit on a door.
[Technician Onboarding](/smb/installing-gallagher-smb/installer-portal-overview.md#technicians-tab)
Providing our security integrators with the ability to manage their own technicians and how has access to their verison of the Installer Portal to configure sites.
**June 2023**
[Offline Mode](https://help.security.gallagher.com/smb-installer-portal/using-the-gallagher-smb-app/settings)
The all new Offline Mode allows the SMB system to be controlled locally via Bluetooth when an internet connection is not available, or if the system cannot connect to Gallagher Cloud Services. Offline Mode will be enabled automatically when a connection is not detected, and can also be enabled manually if required.
[User Code Arming](broken://pages/dgdBLmF9LSEIPPXhK8HT#using-user-codes)
Ability to enter a user code to arm a site.
[Team - Filtering ](https://help.security.gallagher.com/smb-installer-portal/using-the-gallagher-smb-app/gallagher-smb-app-overview#team)
Adding the ability to filter the Team page by users on a particular site.
**April 2023**
[User Code Sharing](broken://pages/B1okjCekrP0E8XxOw8tW#generating-a-user-code)
Two different types of User Codes can now be generated via the SMB app - a code To View, or a code To Send. If a shareable code is chosen, it will be sent directly to the user via SMS.
[Periodic Dialling Support](/smb/site-configuration/configure-monitoring/ip-alarms.md#configuring-an-ip-alarm-transmitter)
Periodic Dialling can now be enabled within the SMB Installer Portal. The frequency of tests can be set to either dial daily at X time or dial every X number of hours.
[Support for HBUS 16I/O Board](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/installing-the-hardware/installing-the-hardware#other-hardware-components)
The SMB system now supports the HBUS 16I/O Board.
**March 2023**
SMB App UI Refresh
We’ve added a navigation bar to the bottom of the SMB app to make it easier to quickly access important areas. The My Key screen has also been removed.
SMB Online Training Course Release
Learn about the SMB Installer Portal, and installing SMB hardware via the SMB Online Training Course.
**January 2023**
[Multi-Site User Management Enhancement](broken://pages/TTxme7uKny53UDVNhrK7)
A user can now be granted access to multiple sites from a single screen, greatly reducing the time spent managing access. A user’s access to all sites can now also be instantly removed with the press of a button.
2022
**December 2022**
[Demo Sites Release](/smb/site-configuration/create-a-site-or-demo-site.md#demo_sites)
Demo Sites allow technicians to configure a SMB system without being charged for active subscription add-ons. This is great for training and testing purposes. A maximum of up to five Demo Sites can be set up.
**October 2022**
[User Codes](broken://pages/B1okjCekrP0E8XxOw8tW)
A User Code can now be used to unlock doors, offering an additional option alongside the SMB app or an SMB Key Tag. User Codes are generated within the SMB app.
**September 2022**
[‘Readerless’ Doors](/smb/site-configuration/configure-doors.md#adding-a-door-without-a-reader)
Doors can now be configured with or without an access reader to better meet the specific needs of the customer. This makes it possible to accommodate for a wider variety of site configurations.
[Support for Gates and Roller Doors](/smb/site-configuration/configure-doors.md#configuring-door-properties)
Gates and roller doors can now be controlled via the SMB app.
[Open Door Functionality ](broken://pages/rydqSPT32EIiZMhMv4qw)
An Open button has been added to the Doors tab of the SMB app. Selecting this option will momentarily open a door.
**July 2022**
[Test Mode Phase Two](/smb/test-and-active/test-mode.md)
Based on feedback from technicians, we've made some improvements to Test Mode including; will be automatically enabled when a new site is created, warnings will displays for sites with Guarding & Monitoring enabled and when the site is activated a warning will display before automatically disabling the mode.
**May 2022**
[Test Mode Release](/smb/test-and-active/test-mode.md)
Test Mode allows technicians to install, configure, and test an SMB site without alarming others by setting off the sirens, or any additional devices activated in response to an alarm.
[History Log Enhancements](broken://pages/KMfBrqZ5N2Cw76oTYGl0)
Site activity can now be filtered by date. This data can then be exported as a CSV file and sent directly to an email address for reporting purposes.
**March 2022**
[SMB Demo Cases](/smb/installing-gallagher-smb/installing-the-hardware.md#other-hardware-components)
Portable SMB demonstration kits are now available to order.
[SMB Key Tag Arm & Disarm ](broken://pages/dgdBLmF9LSEIPPXhK8HT#using_smb_key_tags)
An SMB Key Tag can now be used to arm and disarm the alarm. This offers an alternative to using the SMB app. Key Tags are encoded by you via the SMB app without intervention from a security technician.
2021
**December 2021**
[Third-party Monitoring](broken://pages/WVrB0gV5JaWu0uP95iMM)
A business can now opt for their security to be monitored by a third-party as an additional subscription add-on. If a security incident occurs, the company will notify relevant parties in accordance with an agreed plan.
**October 2021**
[SMB Key Tag Lock & Unlock Doors](broken://pages/dt6l6geUxMgtRSaljA5u)
An SMB Key Tag can now be used lock and unlock doors, offering an alternative to the SMB app. Key Tags are encoded via the SMB app without intervention from a security technician.
[Low Level Integration - Inovonics](https://media.gallagher.com/m/769ba46626779802/original/Gallagher-SMB-Inovonics-Integration-Guide.pdf)
Installation Note released for supporting a low level integration with Inovonics.
**May 2021**
Support for [HBUS 8 Port Hub](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/installing-the-hardware/installing-the-hardware#other-hardware-components)
The SMB system now supports the HBUS 8 Port Hub.
**April 2021**
[Installer Mode Release](/smb/test-and-active/installer-mode.md)
Installer Mode enables technicians to change a customer’s site configuration and use the customer app for testing purposes.
**February 2021**
[Exit Delay Release](/smb/site-configuration/configure-areas/configure-exit-delay.md)
An exit delay can now be configured to an area for your customer to give them more time to leave the site following arming.
**January 2021**
[Entry Delay Release](/smb/site-configuration/configure-areas/configure-entry-delay.md)
An entry delay can now be configured to an area for your customer to give them more time to disarm the alarm upon entering the site.
[Multi-Site](broken://pages/TTxme7uKny53UDVNhrK7)
It is now possible to arm and disarm the alarm, manage users and respond to security incidents across multiple sites from one SMB app.
---
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