> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/smb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/smb/product-information/product-roadmap.md).

# Product Roadmap

We believe great products are **built in partnership** with the people who use them. That’s why we’re sharing a transparent view of our product roadmap — not to lock in fixed dates, but to show where we’re focused, where we’re headed, and how you can be part of shaping what comes next.

See [Release Notes](/smb/product-information/release-notes.md) for information about releases.

**Note**: Gallagher SMB Product Roadmap is subject to change without notice.

***

### ✨NOW 

> *Features and improvements currently in active development.*

* **API Development** - Users Information. Ability to bulk upload user details.
* **Door Schedules** - Move door schedules into Customer app. 
* **Duress** - implement the ability for user codes to be used for duress.

### ✨ NEXT 

> *Initiatives that are prioritized and scoped, but not yet underway.*

* **API Development** - Events & Alarms. Ability to integrate with different external systems.
* **API Development** - Cardholder & Access to be included. Integrate with different external systems
* **Monitoring / Disable Notifications** - notifications when monitoring enabled. 
* **Key switch** -  ability to arm and disarm using a key switch.

### ✨ LATER 

> *Strategic ideas and longer-term bets we’re exploring for the future.*

* **Multiple Controllers** - ability to support more than one controller on a site.   
* **Perimeter Integration** - high level integration with Gallagher Perimeter products

***

### ⏳ Why We Don’t Include Release Dates

You might notice we don’t assign specific delivery dates. That’s intentional — and here’s why:

* **Plans evolve.** We want to stay responsive to your feedback and new insights.
* **Quality over speed.** We release when it’s right — not just when a calendar says so.
* **Flexibility drives value.** Without hard deadlines, we can adjust and focus on solving the right problems.

Our commitment is to deliver the **most meaningful value** at the right time — not just the fastest.

We’re building this for you and your customers — and **with you**. If something here catches your eye (or if something’s missing), let us know.

<mark style="background-color:$success;">**Submit roadmap or product feedback via the SMB Installer Portal >**</mark> [<mark style="background-color:$success;">**Support tab**</mark> ](https://help.security.gallagher.com/smb-installer-portal/installing-gallagher-smb/installer-portal-overview#support-tab)

Gallagher SMB Roadmap as at 19/12/2025


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