> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/smb/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/smb/help-resources.md).

# Help Resources

- [Frequently Asked Questions](https://help.security.gallagher.com/smb/help-resources/frequently-asked-questions.md)
- [Troubleshooting](https://help.security.gallagher.com/smb/help-resources/troubleshooting.md)
- [Gallagher SMB Controller](https://help.security.gallagher.com/smb/help-resources/troubleshooting/gallagher-smb-controller.md): Frequently asked questions when troubleshooting the Gallagher SMB Controller.
- [Gallagher Hardware](https://help.security.gallagher.com/smb/help-resources/troubleshooting/controller-offline-alarm.md): Frequently asked questions when troubleshooting about Gallagher Hardware
- [Gallagher SMB vs Command Centre](https://help.security.gallagher.com/smb/help-resources/troubleshooting/gallagher-smb-vs-command-centre.md): Understanding the main differences between the Gallagher SMB and Gallagher Command Centre solutions.
- [Connectivity](https://help.security.gallagher.com/smb/help-resources/troubleshooting/connectivity.md): Frequently asked questions when troubleshooting about connectivity
- [Configuration](https://help.security.gallagher.com/smb/help-resources/troubleshooting/configuration.md): Frequently asked questions when troubleshooting about configuration
- [Credential Groups](https://help.security.gallagher.com/smb/help-resources/troubleshooting/credential-groups.md): Frequently asked questions when troubleshooting about credential groups.
- [SMB app](https://help.security.gallagher.com/smb/help-resources/troubleshooting/app-notifications.md): Frequently asked questions when troubleshooting the SMB app.
- [Notifications](https://help.security.gallagher.com/smb/help-resources/troubleshooting/notifications.md): Frequently asked questions when troubleshooting about notifications
- [User Management](https://help.security.gallagher.com/smb/help-resources/troubleshooting/troubleshooting-users.md): Frequently asked questions when troubleshooting user management.
- [Reporting an Issue](https://help.security.gallagher.com/smb/help-resources/troubleshooting/reporting-an-issue.md): If you are not able to find the answer within the SMB Help Centre, follow the process below to report an issue.


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