Features Overview

The Gallagher SMB solutions has the following features and functionality.

For the Customer

Access Control

• Remotely lock and unlock doors via the SMB app.

• Lock and unlock doors with all credentials.

• Temporarily unlock a gate, roller door, or other type of door.

• Restrict access to areas, rooms or cupboards with reader-less doors.

• Any time access is granted, this will be recorded in the Activity log visible by your customer.

• Enable or disable lift call buttons with Elevator Control

• Assign floor access based on user roles in minutes

• Use your existing credentials to gain elevator access

• Enable or disable lift call buttons with Elevator Control

• Assign floor access based on user roles in minutes and use existing credentials to gain access

• Ability for customers to view and edit access schedules within the SMB app.

Intruder Alarms

• Arm or disarm locally by tapping your smartphone at a reader

• Arm or disarm locally using key tags, access cards, or user codes

• Arm or disarm from anywhere using the SMB app

• All alarm activity is logged so you always know who armed or disarmed your site, and when

• Set your alarm to automatically arm on specific days and at specific times

• Enable Late-to-arm notifications to get notified if someone forgets to arm the site

• Only get notified when it matters most by enabling Panic Notifications only

• Link your camera app to the SMB app through Video Linking to streamline alarm responses

User Management

• Add, edit, or remove users instantly through the SMB app

• All credentials generated within the SMB app.

• Create unlimited users at no extra cost with mobile credentials included in your subscription

• Assign roles with different permission levels across different sites

• Instantly assign credentials – key tags, cards, or user codes

• Implement the ability for user codes to be used for duress.

• Create and manage users access via user schedules.

• Create temporary users with start and end dates

• Credentials Groups allow for credentials to be used across multiple sites.

Multi-Site

• Manage the security of multiple physically separate sites.

• Manage an unlimited number of sites.

• Users can be managed across all sites in one location.

• Assign users access to multiple sites from one screen.

• Revoke a user's access from all sites with a press of a button.

Monitoring

• Self-monitoring your security through real-time alarm notifications

• Request a security guard to your site (Add-on NZ & AUS)

• Send alarm via IP Alarms or an Alarm Transmitter to a Third-Party Monitoring station

Other Settings

• Enable Bluetooth Background Access so you can use Bluetooth to access doors

• Switch to Offline Mode if internet connection lost to manage your site at the reader

• Manage when your Installer can change configuration on your site through Installer Mode

For the Installer

• Remotely configure and maintain sites via Installer Portal.

• Onboard and offboard your technicians through Technician Management.

• Demo Sites provide the ability to train technicians.

• Create and use Site templates to reduce the amount of time to configure a new site.

• Default hardware tree based on pre-wired kit configuration.

• Configure unlimited areas with different arming modes available .

• View events logs and status of all hardware components for maintenance and troubleshooting.

• Access schedules available on all door types including reader-less doors and elevators.

• Write notes about the installation or configuration of the site in the Site Notes.

• Low-level Elevator Control integration to restrict access to elevator cars and floors.

• Configure 4-8 digital user codes and role names based on customer requirements

• Enable Test Mode for maintenance and invite yourself to a customer sites for testing functionality.

• Third Party monitoring with an Alarm Transmitter and/or IP Alarms with Periodic dialing.