> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/knowledge-hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-service-wont-start-after-a-windows-update.md).

# Salto service will not start after a Windows update

Restore the Salto service after a Windows update moves its SQL Server LocalDB files.

Seen on CC 7.90 / SPACE 4.1.2. Windows relocated folders during the update.

**Fix:** copy `C:\Windows.old\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Microsoft SQL Server Local DB` into the live `C:\Windows\System32\...\Microsoft SQL Server Local DB`, then restart the services.

Note that `C:\Windows.old\` purges after about a month.

***

🔗 **Related**

* [Salto ProAccess Space installation or upgrade issues](/knowledge-hub/products/integrations/third-party-readers/salto/salto-troubleshooting/salto-proaccess-space-install-or-upgrade-issues.md). Another service-startup fix.


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