> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/knowledge-hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/knowledge-hub/products/integrations/third-party-readers/invixium/configure/invixium-integration-server-and-firmware-upgrade.md).

# Upgrade the server and reader firmware

Upgrade IXM WEB and reader firmware with the required license-server connectivity.

Upgrading the IXM WEB server and reader firmware requires internet access.

The license server is `license.invixium.com` (`52.5.224.164`) on ports **8099** and **8098**.

{% hint style="warning" %}
Back up the database first.
{% endhint %}

The vendor procedures are `Upgrading IXM WEB P.N XAD-FDD-505-02G.pdf` and `Upgrading Firmware Package P.N XAD-FDD-506-01G.pdf`. Request them from Invixium Support or the Gallagher Support Team.

If the upgrade fails, see [Server upgrade fails](/knowledge-hub/products/integrations/third-party-readers/invixium/troubleshoot/invixium-integration-server-upgrade-failed.md).


---

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