> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/knowledge-hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/knowledge-hub/products/integrations/intercoms/commend-intercoms.md).

# Commend Intercoms

{% hint style="danger" %}
This is a legacy integration. For new sites, use the [SIP Integration](/knowledge-hub/products/integrations/intercoms/sip-integration.md) unless the site already runs Commend.
{% endhint %}

The integration between Command Centre and **Commend Intercom** supports:

* Notifying an operator when a call request is received.
* Answering and making an intercom call from a workstation.
* Forwarding an intercom call to another intercom from a workstation.
* Managing a **queue** of waiting calls.
* Opening a Command Centre door in response to a call.
* Logging intercom events and alarms into the Command Centre activity log.
* Monitoring intercom status.

{% hint style="warning" %}
**This integration does not support video intercom calls.**
{% endhint %}

**Versions supported:** v7.30 to v7.80.

***

🔗 **Related**

* [Austco Intercoms](/knowledge-hub/products/integrations/intercoms/austco-intercoms.md). Another legacy vendor integration.
* [SIP - BAS-IP Device Setup](/knowledge-hub/products/integrations/intercoms/sip-integration/sip-bas-ip-device-setup.md). The current, vendor-agnostic path.


---

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