> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/knowledge-hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/receptionist-functions/the-home-screen.md).

# The Home screen

### Description

The Home screen enables you to perform an action for a visitor and change a visitor's status.

**Note:** If you are a Receptionist user, this screen displays automatically at logon. The Home screen is available for Receptionist users only.

To open the Home screen, click the **Home** button located on the toolbar. Expected visitors for the selected reception are displayed on the 'Expected' status tab.

### The Home screen

![](https://328339335-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6bM8WhlBE9BYizPWJaPN%2Fuploads%2Fgit-blob-0b8191753e3b841cc845c56ac5f9f7fae89c42e7%2Fvm_homescreen.png?alt=media)

The Home screen displays your default reception, the columns and action buttons for this reception, as configured in Command Centre and the visitors on a visit for this reception.

### Columns on the Home screen

This table explains the columns on the Home screen:

<table><thead><tr><th width="126">Column</th><th>Function</th></tr></thead><tbody><tr><td>Visitor Name</td><td>Click the hyper-link to view the visitor's details.</td></tr><tr><td>Meeting With</td><td>Click the hyper-link to view the meeting with person's details.</td></tr><tr><td>Escort</td><td>Displays the Escort assigned to this visitor.</td></tr><tr><td>Arriving</td><td>Displays the arrival date and time for the visit for this visitor.</td></tr><tr><td>Departing</td><td>Displays the departure date and time for the visit for this visitor.</td></tr><tr><td>Status</td><td>Displays the current status for this visitor.</td></tr><tr><td>Next Action</td><td>Click to perform the next action recommended for this visitor, or click the drop-down arrow and select an action to perform for this visitor.</td></tr><tr><td>Visit</td><td>Click the visit icon to view the visit for this visitor.</td></tr></tbody></table>

**Notes:**

* Two additional columns, (i.e. **Card Number** and **Visit Notes** ) will also appear if configured to do so in Command Centre. The **Card Number** column (which can be sorted on) shows cards assigned to the visitor. When the **Visit Notes** icon is clicked, a dialog displays showing the notes relating to the visitor's visit. The content of this dialog is read-only, and cannot be changed.
* An additional **Send Message** button will be available in the Action buttons if the site is licensed for Notifications. This button allows a Receptionist to send a manual notification (via email and/or SMS message) to a Host and/or Escort for a visitor or Tour Group.


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