> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/knowledge-hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-find-visit-screen/viewing-a-visitors-details.md).

# Viewing a visitor's details

### Introduction

You can view a visitor's details when you open the visitor.

### Viewing a visitor's details

Perform the following procedure to view a visitor's details:

1. Click the **Visitor Name** hyper-link located on either the Visit, Find Visit or Home screens.

   ![](https://328339335-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6bM8WhlBE9BYizPWJaPN%2Fuploads%2Fgit-blob-b11ece125b10daf60aa4228577f4ba1b83bf2ed6%2Fvm_hyperlink.jpg?alt=media)
2. The visitor's details are displayed in the Visitor window.

   ![](https://328339335-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6bM8WhlBE9BYizPWJaPN%2Fuploads%2Fgit-blob-351d6decb1cf6836a2f06bb422a7997295ee6683%2Fvm_viewvisitorscreen.png?alt=media)

   **Note:** All data captured for a visitor is displayed when a Receptionist user views the visitor's details via the Visitor Search window. For example, a visitor may have attended multiple visits that required different personal details to be captured for each visit.If you are viewing visitor details from a visit, only the visitor details applicable to the visitor type for the visit will display.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-find-visit-screen/viewing-a-visitors-details.md?ask=<question>&goal=<user_goal>
```

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`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
