> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/knowledge-hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/knowledge-hub/products/cc-software/operate/visitor-management-client/pre-registration-and-receptionist-functions/the-find-visit-screen/finding-a-visit.md).

# Finding a visit

### Introduction

This topic describes how to find a visit. You may want to find a visit in order to:

* view a visitor on the visit
* edit the visit, (e.g. departure time)
* print visitor badges, if applicable (e.g. at the end of the day, print visitor badges for visitors that are due to arrive the following day)

### Procedure

Perform the following procedure to find a visit:

1. Click the **Find Visit** button located on the toolbar. The Find Visit screen displays. This screen displays the search criteria and results from the last search.
2. Either:
   * enter the name of a visitor on the visit into the Visitor Name field, or
   * enter the name of the person meeting with the visitors, for the visit into the Meeting With field, or
   * select an arrival date from the Arrival Date drop down list. If 'Between date range’ is selected, date and time fields are displayed, you will need to enter a date range and time

     **Note:** Name matching is not case sensitive.
3. Click **Search**. Results are displayed for each visitor on a visit (including visits which have been cancelled or where the visitor has not turned up) which match the search criteria entered.

   Visitor search results are displayed in ascending visitor name order. To sort rows by ascending or descending order, click the column header.
4. To view the visit, click the visit icon ![](https://328339335-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6bM8WhlBE9BYizPWJaPN%2Fuploads%2Fgit-blob-f878c6ba2892234dbd673f35052f930dca071c0f%2Fvm_visiticon.jpg?alt=media) or double click the visitor record.


---

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