> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/knowledge-hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/readers/t-series/t-series-t20-user-guide-and-resolution.md).

# T20 Alarms terminal

Learn about T20 terminal capabilities, display resolution, user guidance, and Alarms Terminal limitations.

The Gallagher T20 Alarms Terminal (C300463 or C300464) is used for alarm and fence zone\
management. The terminal cannot be used for access, (i.e. it does not contain a smart card proximity\
reader or Bluetooth® low energy technology module

**Display:** Colour screen, native resolution **320x240 pixels**.

<figure><img src="https://328339335-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6bM8WhlBE9BYizPWJaPN%2Fuploads%2Fx2RqNfM9BOayvSc71UHf%2FT20%20Alarms%20Terminal.jpg?alt=media&amp;token=abf78c78-59ef-4da9-9761-3dc1e89544f5" alt="" width="375"><figcaption><p>T20 Alarms Only Terminal</p></figcaption></figure>

### Key Documents

T20 Alarms Terminal Install Note

T20 Alarms Terminal Datasheet

T20 End-User Guide

| Document                         | Description                                     | Link                                                                                                                           |
| -------------------------------- | ----------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------ |
| T20 Alarms Terminal Install Note | Detailed information for installation.          | [Download](https://media.gallagher.com/asset/c5de4cc3-8d64-499c-9371-0e424b9bfb6f/3E4495-Install-Note-T20-Alarms-Terminal.pdf) |
| T20 Alarms Terminal Datasheet    | Overview and technical resource.                | [Download](https://media.gallagher.com/asset/846362e7-9462-44fd-9433-679e1e2c9ba4/T20_Alarms_Terminal_Datasheet.pdf)           |
| T2x Terminal User Guide          | Information for the usage of the T2x terminals. | [Download](https://media.gallagher.com/asset/21c9e794-4411-4a54-aa29-35e49c41b075/3E3685-User-Guide-T2x-Terminal.pdf)          |

The T20 user guide is located on the Install Media for each release of Command Centre under the Documentation folder. The T20 operation may change across firmware versions.

***

#### T20 Alarms Terminal limitations

> ⚠️ **The T20 Alarms Terminal cannot be assigned to a Gallagher Door.** It is designed exclusively for arming and disarming alarms and accessing system messages using a code (no card required). It does not support card-based access.

***

🔗 **Related**

* [T-Series](/knowledge-hub/products/cc-hardware/readers/t-series.md). T20 part numbers and accessories.
* [T-Series - T20 Firmware upgrade issues](/knowledge-hub/products/cc-hardware/readers/t-series/t-series-t20-firmware-upgrade-issues.md). Upgrading older T20 firmware.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/readers/t-series/t-series-t20-user-guide-and-resolution.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
