> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/knowledge-hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-wireless-adaptor-on-server.md).

# Wireless Adaptor on the Server

Configure server network adapters to prevent Controller 6000 connection issues.

## Symptom

If you have a **Wireless Adaptor enabled**, it will typically become the **first adapter in the binding order**. This is the IP Address that Command Centre will resolve as the **Server IP Address** when the services start.

The controllers then receive the wireless adapter's IP as their server IP, which usually is **not** the IP on the network they can actually reach the server through.

## Test path

Test this by:

1. **Disable** the Wireless adapter.
2. **Restart the FT Services.**
3. **DIP Switch 2** the controller (it broadcasts for IP, see [Assigning a Controller an IP address](/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-assigning-a-controller.md)).

If the controller was previously online:

1. **Disable** the Wireless adapter.
2. **Restart the FT Services.**
3. Do a **Push Configuration** on the controller.

***

## Permanent fix paths

| Approach                                                                                                                                                                                                                                        | When                                                                                                                                                                                                                                                                          |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Disable the Wireless adapter** if not needed                                                                                                                                                                                                  | Server does not need wireless connectivity                                                                                                                                                                                                                                    |
| **Change the binding order** (Windows 7 / Server 2012 and older, see [Command Centre Server has Multiple Network Adaptors](/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-command-centre-server.md)) | OS supports binding order configuration                                                                                                                                                                                                                                       |
| **Configure "Use different IP for Server"**                                                                                                                                                                                                     | Windows 10 and above (no binding order), or where binding order can't be changed, see [Use Cases for Using Different IP Addresses for Server](/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-use-cases-different-ip-for-server.md) |

***

🔗 **Related**

* [Command Centre Server has Multiple Network Adaptors](/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-command-centre-server.md). The wider multi-adapter behaviour.
* [Use Cases for Using Different IP Addresses for Server](/knowledge-hub/products/cc-hardware/controllers/controller-6000/configure/controller-6000-use-cases-different-ip-for-server.md). Overriding the resolved server IP.


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