> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/knowledge-hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/custom-lists/csv-list-import.md).

# CSV List Import

Using the CSV list import is useful for creating lists with multiple values or columns.

To import list values from a CSV file, go to the **Lists** module:

Then click the list you want to edit to open it in edit mode.

{% stepper %}
{% step %}

### Create the list

To import values into a list, you first need to create a list. Follow the [list creation instructions](/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/custom-lists.md).
{% endstep %}

{% step %}

### Click on the list

It opens the list in edit mode.
{% endstep %}

{% step %}

### Click the Import from CSV button

After you click the button, the system displays the import form.

<figure><img src="https://3605010251-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHOxYzVrszbXcNBUauC0e%2Fuploads%2Fg0QbJCyi4oxdLaiwuoqk%2FScreenshot%202026-06-18%20at%2012.09.18%20%E2%80%93%20ScreenClip%20(1).png?alt=media&amp;token=06743690-3d04-4fd9-bfe2-58d75aeb9113" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Select a CSV File

CSV file requirements:

* The CSV must have two columns.
  * Column 1 is mapped to **Key** and is used for value identification.
  * Column 2 is mapped to **Value** and is visible to users in the AccessNow form list.
* The file must have comma-separated values.

{% hint style="info" %}
CSV files may vary depending on geographical and regional settings. These variations primarily involve the delimiter used to separate values within the file. Common types include comma (,), semicolon (;), tab (`\t`), and pipe (`|`).

AccessNow requires comma (,) separated files.
{% endhint %}
{% endstep %}

{% step %}

### Click Preview

The **Preview** button is available at the bottom of the import form.

Review the default column mappings in the preview and the imported content.

<figure><img src="https://3605010251-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHOxYzVrszbXcNBUauC0e%2Fuploads%2FNpk4i6IRuSQYLL0PpGTc%2FCSV%20Import%20Preview%20.png?alt=media&amp;token=2c51984b-194e-483b-8cd1-1d9c56621027" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Click Import

Compatible two-column CSV files are imported without requiring additional configuration.
{% endstep %}
{% endstepper %}


---

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