> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/knowledge-hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/command-centre-lists/access-groups-list.md).

# Access Groups List

Creating an Access Group list is required if you plan to use access request workflows in AccessNow, for example, to enable users to request access to additional or secure areas. The Access Group list is imported from Command Centre. Each Command Centre Access Group in the list determines access to a selected area.

{% hint style="info" %}

## Command Centre Access Groups 

In Gallagher Command Centre, Access Groups are the primary mechanism for managing cardholder permissions by grouping individuals who share identical access criteria and operational privileges.

These groups define the three essential pillars of access control—who (the member cardholders), where (the permitted Access Zones), and when (the assigned Access Schedules)—while also establishing specific rights such as the ability to escort visitors or perform manual zone overrides.

Through a hierarchical concept called Lineage, child Access Groups automatically inherit the access requirements and privileges of their parent groups, and cardholders inherit any Personal Data Fields (PDFs) attached to their assigned groups.

Access Groups can be configured to grant memberships on either a permanent or temporary basis.
{% endhint %}

## Access Group List Management

Instructions for how to manage lists imported from the Command Centre follow the same for all of the list types including 

[Creating a New List ](/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/command-centre-lists.md#creating-a-list-of-items-imported-from-command-centre)

[Renaming an Item](/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/command-centre-lists.md#creating-a-list-of-items-imported-from-command-centre)

[Hiding an Items on a List ](/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/command-centre-lists.md#hiding-a-list-item-in-accessnow)

[Synchronising a List with the Command Centre ](/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/command-centre-lists.md#synchronising-lists-with-command-centre)

[Assigning Approvers to an Access Group](/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/command-centre-lists/access-groups-list/assigning-approvers-to-access-groups.md)

[Removing Approvers from an Access Group](/knowledge-hub/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/lists/command-centre-lists/access-groups-list/removing-approver-groups-from-access-groups.md)


---

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