> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/knowledge-hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/knowledge-hub/accessnow-user-guide/new-account-set-up/single-sign-on-configuration/microsoft-entra-id-instructions.md).

# Microsoft Entra ID Instructions

{% stepper %}
{% step %}

### Create a New Enterprise Application in Entra ID

Sign in to the Microsoft Entra admin centre.

Go to **Applications** > **Enterprise applications**.

Click **+ New application**.

Choose **Create your own application**.

Name it (e.g., Gallagher AccessNow).

Select **Integrate any other application you don’t find in the gallery**.

Click **Create**.

<div data-with-frame="true"><figure><img src="https://3605010251-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHOxYzVrszbXcNBUauC0e%2Fuploads%2FTKQbt7LPoXfQbVDp07DB%2Fimage.png?alt=media&amp;token=6043bcb2-9889-40ea-ac02-b2b01caa7cae" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Open SAML settings

In the new application, go to **Single sign-on** and choose **SAML**.

<div data-with-frame="true"><figure><img src="https://3605010251-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHOxYzVrszbXcNBUauC0e%2Fuploads%2FwftWYySIiKwnB5WjAPbE%2Fimage.png?alt=media&amp;token=9533f68f-9da6-4ffb-b5ea-8747c2580804" alt=""><figcaption></figcaption></figure></div>

Click **Edit** to configure the details.

<div data-with-frame="true"><figure><img src="https://3605010251-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHOxYzVrszbXcNBUauC0e%2Fuploads%2F066INUM4QXtYUMCbNDi4%2FScreenshot%202026-08-12%20at%2012.51.29%20%E2%80%93%20ScreenClip.png?alt=media&amp;token=3c87f7c5-3fa5-42c1-92dd-4881b7acd102" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Configure SAML settings

Fill in the following fields using the URLs provided by Gallagher.&#x20;

* **Identifier (Entra ID)** — Use the URLs below.

{% hint style="info" %}
Identifier (Entity ID) URLs:

* <https://auth.gallagher.com/auth/realms/smart-access>

* <https://auth-sa-ap-southeast-2.security.gallagher.cloud/realms/smart-access>
  {% endhint %}

* **Reply URL (Assertion Consumer Service URL)** — This customer-specific information will be provided to you.

<div data-with-frame="true"><figure><img src="https://3605010251-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHOxYzVrszbXcNBUauC0e%2Fuploads%2FnGigUkVl5UszoaAovM4z%2FScreenshot%202026-08-12%20at%2012.54.45%20%E2%80%93%20ScreenClip.png?alt=media&amp;token=1d292d33-5153-40b3-a740-78e2cf7ac0ce" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Fill in the Attributes and claims section

When Entra ID acts as the SAML identity provider for AccessNow, it authenticates users. It also sends user attributes (claims) in the SAML assertion. AccessNow uses these claims to identify each user and their identity context. Confirm that the claims are mapped correctly before finalizing the connection.

<div data-with-frame="true"><figure><img src="https://3605010251-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHOxYzVrszbXcNBUauC0e%2Fuploads%2FG6x2VRhrUB1RpbptNyvd%2FScreenshot%202026-08-12%20at%2014.03.08%20%E2%80%93%20ScreenClip.png?alt=media&amp;token=f4b53a16-cf58-4c70-b1b4-343147fd72cc" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Send the App Federation Metadata URL to Gallagher

After saving your changes, copy the app federation metadata URL and send it to Gallagher.

<div data-with-frame="true"><figure><img src="https://3605010251-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHOxYzVrszbXcNBUauC0e%2Fuploads%2FOrzG7c0xQ83WW7ULRL4L%2FScreenshot%202026-08-12%20at%2014.20.51%20%E2%80%93%20ScreenClip.png?alt=media&amp;token=977384e5-5026-43b2-9213-28f252dca72b" alt=""><figcaption></figcaption></figure></div>
{% endstep %}
{% endstepper %}


---

# Agent Instructions
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