> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/knowledge-hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2025/october.md).

# October

Version 2aba53ff

**Date applied:** 22/10/2025

## Changes Implemented

### **New Features**

#### [Areas Cardholder PDF Filter](/knowledge-hub/accessnow-user-guide/area-management/areas-auditing/area-management-set-up.md)

Customers can now choose which cardholder details appear in the [Area Management](/knowledge-hub/accessnow-user-guide/area-management/areas-auditing.md) cardholder quick view.

### **User Experience Improvements**

Enhanced usability for requestors and site managers, boosting overall process efficiency.

* **Search**: Multi-select fields offer a list of selectable options and a search function. For example, the Access Area list.

<div data-with-frame="true"><figure><img src="https://1641710072-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFBryEHtepuLw1MCVX9e4%2Fuploads%2Fbbfl6a81pk0dZaoTEtfg%2Fimage.png?alt=media&amp;token=f909f582-51ab-4bda-8086-dcf8bbaa3261" alt="" width="403"><figcaption></figcaption></figure></div>

* UX improvements to email template and workflow list pages
* UX improvements to the [User Activity](/knowledge-hub/accessnow-user-guide/system-administration/user-management/user-activity-tracking.md) page to show requests and associated tasks

<div align="left" data-with-frame="true"><figure><img src="https://1641710072-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFBryEHtepuLw1MCVX9e4%2Fuploads%2Fc7IRuIsASGuzYPrWNx3Z%2Fimage.png?alt=media&amp;token=d3911264-1c44-4260-86d6-05a82945c408" alt=""><figcaption></figcaption></figure></div>

### **System Maintenance Updates**

Bug fixes and performance improvements.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/2025/october.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
