> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/knowledge-hub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/accessnow-release-notes.md).

# AccessNow Release Notes

## Overview

Welcome to the release notes for Gallagher AccessNow. This document outlines the latest features, updates, and improvements in the current version. Explore enhancements that improve system efficiency and security, and help you manage access control more effectively.

### Deployment information

AccessNow is a cloud solution. Updates are applied automatically to all customer environments. All customers stay on the same system version at all times. Once a new version is released, there is no need to apply a system update. Just configure and go.

### Getting help

Check the [troubleshooting topics](https://app.gitbook.com/o/Luj2l6y6cIUPXJwbC574/s/HOxYzVrszbXcNBUauC0e/~/edit/~/changes/205/help-resources/troubleshooting-and-help). If the issue persists, contact your certified Gallagher Channel Partner for support.

Gallagher Channel Partners provide product installation, technical advice, and ongoing support. Find further support options through [Gallagher Technical Support](https://security.gallagher.com/en-NZ/Support/Technical-Support).

### Acronyms used

This section lists common acronyms used throughout the Gallagher AccessNow release notes. Use it as a quick reference while you read about new features and updates.

<table data-header-hidden><thead><tr><th valign="top">Acronym</th><th valign="top">Meaning</th></tr></thead><tbody><tr><td valign="top">AD</td><td valign="top">Active Directory</td></tr><tr><td valign="top">CC</td><td valign="top">Command Centre</td></tr><tr><td valign="top">GUID</td><td valign="top">Active Directory Globally Unique Identifier</td></tr><tr><td valign="top">PDF</td><td valign="top">Command Centre Personal Data Field</td></tr></tbody></table>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.security.gallagher.com/knowledge-hub/accessnow-release-notes/accessnow-release-notes.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
