The visitor directory

The visitor directory holds visitor profiles. A profile exists only once the visitor has verified a phone number with a one-time PIN. Directories are kept per location, not organisation-wide. A visitor who has only visited one site won't appear in another site's directory.

What's stored

Photo, first name, last name, email, phone, and (if captured) ID number and company. You can customise and save views, as on the other logs.

What an admin can edit

Field	Editable?
Name	Yes
Email	Yes
ID number	Yes
Company	Yes
Phone number	No, it's the OTP-verified primary identifier
Photo	No

If a visitor asks to update their details, an admin with directory rights can edit the allowed fields.

How a visitor updates their own profile

A returning visitor can rebuild their own stored details at the kiosk. The Remember me to speed up my next check in toggle normally skips re-verification, so it must be switched off before those details can change:

1

Switch off Remember me

During the final stage of sign-in, switch the Remember me to speed up my next check in toggle off.

2

Verify with a one-time pin

Enter the one-time pin (OTP) sent to the visitor's mobile number.

3

Rebuild the profile

On the REGISTER form, re-enter or update the details (first name, last name, mobile number, email, company, ID / passport number), then tap CREATE.

Walkthrough: a returning visitor updating their stored profile at the kiosk.

Note: a visitor who signs in without ever verifying a phone number (skipped during pre-registration or on site) gets only a transactional record on the visitor log. No directory profile is created.