On arrival, a visitor checks in at the onsite kiosk under the site's branding (for example Clever Industries HQ.), where the home screen offers SIGN IN, SIGN OUT, 1. Scan for touchless registration, and 2. Show QR Code to sign in / out. Several check-in paths are supported and a site can combine them; this page covers each one and the on-arrival flow.
The path a visitor takes depends on whether they pre-registered and what the site has enabled.
Instant QR check-in: a pre-registered visitor scans the QR code from their access pass and is checked in within seconds.
Facial recognition: the kiosk camera identifies a returning or pre-identified visitor with no typing.
Returning visitor sign-in: a visitor whose profile was remembered taps SIGN IN, confirms their host and answers, and shows their QR code.
Walk-in self-registration: a visitor who has not been pre-registered completes the full flow on the kiosk, including profile capture, agreement signing, and OTP verification.
Note: for low-security visitor types, a site can enable a streamlined light check-in where the one-time PIN (OTP) is not required.
A pre-registered visitor presents their QR code at the kiosk's 2. Show QR Code to sign in / out camera. Kenai looks up the reference, fetches their pre-registration data, and adds them to the dashboard. The visitor sees WELCOME, JOE, LET'S GET YOU ACCESS, and their verified guest pass, then taps COMPLETE to finish.
When a returning visitor has chosen to be remembered, the kiosk camera recognises them and shows SIGN IN - PLEASE CONFIRM YOUR IDENTITY with their name and photo. The visitor taps CONFIRM, then confirms or changes their host, reviews their check-in answers (pre-filled from their last visit), reviews and updates any assets they declared before, and completes check-in.
A visitor who chose to be remembered on a previous visit signs themselves in from the kiosk home screen.
A visitor who has not been pre-registered completes the whole check-in on the kiosk.
After identity is established, the kiosk shows the CHECK IN questions. These fields are uniquely customised for each client site, so the exact questions vary, but they share a few behaviours:
Prepopulated responses: questions such as What is the purpose of your visit today? offer a dropdown of preset options (for example Maintenance, Contractor Work, Training, Inspection, Other).
Conditional fields: selecting a specific option can reveal another field. Choosing Other reveals a free-text Please specify your reason for visiting field; answering Yes to Are you checking in for a group? reveals a How many people are you checking in for? slider.
Remembered answers: a site can configure individual answers to be remembered or discarded. On a return visit, remembered answers are pre-filled with a reminder to confirm they are still accurate.
When every question is answered, tap CHECK IN. The visitor reaches the WELCOME screen with their verified VALUED GUEST pass, a Remember me to speed up my next check in toggle, and a COMPLETE button.
Note: leaving Remember me to speed up my next check in on lets the visitor skip re-verification next time.
Where asset declaration is enabled, the kiosk shows an ASSET DECLARATION step during check-in. The visitor adds anything they are bringing on site, or ticks I have no assets to declare, then taps the declare button (for example DECLARE 1 ASSET).
Where induction is required, the visitor completes the safety induction at the kiosk as part of arrival. The induction has its own identity confirmation, video, and questionnaire.
Kiosk inductionWhen a kiosk path can't be used, reception can check the visitor in from the dashboard instead.
Assisted check-inLast updated
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