Assisted check-in

When a visitor can't use the kiosk, reception checks them in from the dashboard: search for the visitor and complete the check-in manually. A dashboard sign-in is recorded on the visitor log with the Dashboard sign-in method.

Check a visitor in from the dashboard

1

Find the visitor

Search for the visitor on the dashboard.

2

Check them in

Complete the check-in manually. The sign-in is recorded on the visitor log with the Dashboard sign-in method.

How visitors check themselves in

Most visitors check themselves in at the onsite kiosk on arrival. Assisted check-in from the dashboard is the fallback for when that path can't be used.

Check in at the kiosk