Understanding booking analytics
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The analytics screen turns a resource's booking activity into utilisation metrics and charts, so you can see how much of a resource is used, when demand peaks, and whether it is overbooked. Each resource has its own analytics page. For what resource booking is and how the resource types fit together, see About resource booking.
A dedicated analytics page is available for each resource. Open a resource report (for example a Desk or Parking report) and select the Analytics tab. Each resource page has tabs for Logs, Bookings, and Analytics.
To change the period the analytics cover, open the date-range picker at the top right.
Five summary cards sit across the top of the screen:
Total Bays: the maximum available bays at the location.
Avg Utilization: the average percentage of bays used over the selected period.
Peak Utilization: the highest level of usage reached, including the exact time it happened.
Peak Day: the day that had the highest average usage.
Overbooking Incidents: the number of intervals where more bays were booked than available.
Below the metrics, four charts break the activity down different ways:
Bay Utilization Over Time: daily utilisation trends.
Hourly Patterns: average utilisation by hour of day.
Daily Patterns: average utilisation by day of week.
Utilization Breakdown: bay breakdown by status over time intervals, with a legend for Available Bays, Booked Bays, Occupied Bays, and Overbooked Bays.
For accounts with access to multiple locations, you can view utilisation across sites. Use the site selector at the top of the screen to pick one site or select all of them to view combined data. The charts plot a series per selected site, and you can toggle individual site series in a chart's legend.
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