> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/command-centre/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/command-centre/visitor-management-powered-by-kenai/inductions/kiosk-induction.md).

# Kiosk induction

Where onsite induction is required, a visitor or employee completes it on the induction kiosk: they confirm their identity, watch the safety induction video, then answer the induction questions. Every question must be answered correctly to pass. On passing, the result saves to the dashboard and to their profile.

## Before you start

* The person needs an existing profile that is signed in on site. For how a visitor checks in, see [Check in at the kiosk](/command-centre/visitor-management-powered-by-kenai/visitor-management/kiosk-check-in.md); to declare assets, see [Declare assets (visitor)](/command-centre/visitor-management-powered-by-kenai/asset-management/declare-assets.md).
* A dedicated induction kiosk is used for onsite induction, not the main check-in kiosk.

## Complete the induction at the kiosk

{% stepper %}
{% step %}

### Start the induction

On the kiosk start screen, tap **START INDUCTION**.
{% endstep %}

{% step %}

### Select who you are

On the **WELCOME / PLEASE SELECT WHO YOU ARE?** screen, choose **VISITOR**, **CONTRACTOR**, or **EMPLOYEE**.
{% endstep %}

{% step %}

### Verify by mobile number

Enter the mobile number linked to your profile, then tap **Send OTP**. An OTP is sent over WhatsApp. To receive it by SMS instead, tap **Send OTP via SMS**.
{% endstep %}

{% step %}

### Confirm your identity

On the **SIGN IN / PLEASE CONFIRM YOUR IDENTITY** screen, check the matched name, then tap **CONFIRM**. If it isn't you, tap **THAT'S NOT ME**. Confirming identity means each person only completes their own induction.
{% endstep %}

{% step %}

### Watch the safety induction video

Watch the video in full. The player prevents fast-forwarding or skipping. When it ends, the **VIDEO COMPLETE** prompt appears: tap **REWATCH** to watch again, or **CONTINUE** when you are satisfied.
{% endstep %}

{% step %}

### Answer the induction questions

On the **INDUCTION QUESTIONS** screen, answer each question, then tap **SUBMIT**. Every question must be answered correctly to continue. A failed test is reset so you can answer again.
{% endstep %}

{% step %}

### Complete

When the **INDUCTION PASSED** confirmation appears, tap **COMPLETE**. The kiosk returns to the start screen for the next person.
{% endstep %}
{% endstepper %}

{% embed url="<https://app.arcade.software/share/0qi26rfn9J3lvGj7Ga2H?embed=true>" %}
Walkthrough: a signed-in visitor completing the kiosk induction, covering identity confirmation, video, and induction questions.
{% endembed %}

{% hint style="warning" %}
**Warning:** the video player blocks fast-forwarding and skipping, and every induction question must be answered correctly before the induction can pass.
{% endhint %}

## What happens after you pass

After the induction passes, the result is sent to the dashboard and saved to the person's profile, giving administrators an audit trail of completed inductions.

On a return visit, once the person confirms their identity they are taken straight to the induction questions, so each person still completes their own questionnaire.

{% hint style="info" %}
**Note**: induction has a validity period and a content version. If an induction is expired, or the customer has published a new version, the person is asked to re-complete it on their next visit. Administrators can also mark an induction complete from the dashboard.
{% endhint %}

## Availability

Onsite kiosk induction covers both visitors and employees, with content versioning and completion logging across both populations.


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