Link an access card

Issue a physical access card to a visitor from the Guardian app so they can move through Gallagher-controlled doors during their visit. Link the card last, once the visitor has passed your other security checks.

Before you start

• Gallagher Command Centre integration must be set up for the site.

• Verify the visitor first (ID, induction, assets). Link the card only when they're cleared to enter.

1

Open the visitor

In the Visitor Log, tap the visitor to open their Visitor Profile, then tap the Link Access Card tile.

2

Enter the card number

Enter the card's RFID number. Kenai matches it to the existing Gallagher cardholder, or creates a new cardholder (in a ring-fenced division) if none is found.

3

Confirm

Confirm to link the card. The tile changes to Card Linked and an Access Card chip appears on the visitor's profile and log entry. The visitor can now enter.

Walkthrough: linking an access card to a visitor in Guardian.

Note: the card is automatically de-linked when the visitor signs out, so it no longer grants access once the visit ends.

Warning: a linked card grants the visitor its associated access. Issue cards only to visitors you've verified.