> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/command-centre/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/command-centre/visitor-management-powered-by-kenai/evacuation/evacuation-overview.md).

# What is Evacuation Management?

Kenai Evacuation gives safety officers a single dashboard surface to trigger an evacuation, alert everyone onsite, and account for them. It is the command centre for running both drills and real events at a location, replacing a paper headcount with a live, identity-verified roll call.

{% embed url="<https://app.arcade.software/share/594mSbfU3BdGXgD2rlUb?embed=true>" %}
Walkthrough: what the Evacuation module is and where it surfaces in the dashboard.
{% endembed %}

## How it fits

Evacuation builds on the people Kenai already tracks onsite. The live event surfaces inside the existing logs you use every day:

* **Visitor Log** shows every visitor with their per-person evacuation status.
* **Employee Logs** show the same for employees.
* **Evacuation Logs** hold past events and their post-event reports.

Because the event rides on the logs, the people in the roll call are the same people already checked in, so there is no separate register to maintain.

## The flow at a glance

1. A safety officer triggers an evacuation from the dashboard. This starts the alert dispatch, the live roll call, and the post-event report at once.
2. Alerts dispatch simultaneously across **SMS**, **WhatsApp**, and **email** to maximise reach.
3. Each alert carries a link the recipient uses to report themselves **Safe** or **In Danger**. Responses appear on the roll call immediately.
4. Anyone arriving at the muster point signs out at the kiosk. During an event, any kiosk sign-in or sign-out (including facial recognition) registers as a muster event and updates the roll call automatically.
5. Officers watch the roll call update live and can set a person's status manually as they make contact.
6. Once the event is closed, Kenai produces a consolidated post-event report.

For how to read each status and what it means, see [The evacuation status model](/command-centre/visitor-management-powered-by-kenai/evacuation/evacuation-statuses.md).

## Who can trigger an evacuation

Only administrator roles granted **Evacuation** permissions can initiate an evacuation. The organisation is responsible for designating these evacuation administrators, who run the procedure at the muster point using the dashboard.

{% hint style="info" %}
**Note**: The muster point usually reuses your existing check-in kiosk, so arriving people sign out with the same fast paths they use day to day. No dedicated mustering hardware is required.
{% endhint %}


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