> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/command-centre/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/command-centre/command-centre-web-releases/2023/november.md).

# November

**Date Released:** 22/11/2023

### New Feature - Cardholder Notes

You can now view, add, and edit notes on cardholders from the web interface. This allows you to keep track of important information about cardholders. To add a new note, click on the 'Add' option at the bottom of the notes section. To edit an existing note, click on the edit icon within the notes field itself. 

![Gallagher Command Centre Cardholder screenshot](https://security.gallagher.com/-/media/Project/Security-Business/Security-Public-Site/Images/Product/Command-Centre-Nov23-release/Fig1--Cardholder-Notes-with-markups.png?h=747\&w=400\&hash=2244371DF4200B10CC6B324570C5F3B1)

You need either the 'Add Cardholder Notes' or 'Edit Cardholder Notes' privilege to add new notes. 'Edit Cardholder Notes’ is required to edit an existing note. 

### New Feature - Cardholder Accessibility Settings

You can now manage the accessibility requirements of cardholders from Command Centre Web. This helps you to ensure that cardholders with impaired mobility or vision can access areas safely and comfortably. You can find these settings on the details tab of the cardholder, as well as in the Cardholder Onboarding Wizard.  \
\
Enabling 'Impaired mobility' will give the cardholder more time to access areas, while enabling 'Visually impaired' will change how the cardholder interacts with readers, i.e. not enforcing the cardholder to use the Cipher Pad if this is configured. 

![Gallagher Command Centre Existing cardholder screenshot](https://security.gallagher.com/-/media/Project/Security-Business/Security-Public-Site/Images/Product/Command-Centre-Nov23-release/Fig2---Cardholder-Accessibility.jpg?h=354\&w=800\&hash=8E07D518FDB664C7645ABC335E312095)

### Enhancement - Refreshed Design

We have also updated the user interface of Command Centre Web, making it more responsive and user-friendly. We have optimized the use of screen space and prepared the layout for some upcoming new features that we are working on. 

![Gallagher Command Centre UI update screenshot](https://security.gallagher.com/-/media/Project/Security-Business/Security-Public-Site/Images/Product/Command-Centre-Nov23-release/Fig3---UI-Update.jpg?h=427\&w=800\&hash=F059487EC5AEFFE052E7F3B93060FDA2)

### Bug Fixes

We have also fixed various bugs that were reported by our users or detected by our testing team.\
These include: 

* Improved visibility of PDFs that were 'View Only' and difficult to read.  
* Statuses for Credentials were cut off. *Note: Some statuses are still being cut off. Further updates are coming soon.* 


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.security.gallagher.com/command-centre/command-centre-web-releases/2023/november.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.