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# 9.50 Full Release

Enhancements in this version are as follows.

<table data-header-hidden><thead><tr><th width="111"></th><th width="456"></th><th></th></tr></thead><tbody><tr><td><strong>Tech Ref</strong></td><td><strong>Description</strong></td><td><strong>Component</strong></td></tr><tr><td>68607</td><td>Cardholder Access Rules Engine</td><td>Server</td></tr><tr><td>128057</td><td>Device compiler upgrade</td><td>Controller</td></tr><tr><td>133027</td><td>SHC upgraded to v2.08.006</td><td>Utility/<br>Media</td></tr><tr><td>134107</td><td>Remove Apple Account Binding</td><td>Server/<br>Cloud</td></tr><tr><td>146848</td><td>Secure Controller Diagnostics</td><td>Controller</td></tr><tr><td>154493</td><td>Accessibility Adjustments: PIN Exemption</td><td>Server</td></tr><tr><td>161012</td><td>Historical events should be supported in the Time report</td><td>Server</td></tr><tr><td>161131</td><td>C7000 Enhanced and HS - Bridging Ethernet communications</td><td>Controller</td></tr><tr><td>162121</td><td>Gallagher Cardholder Location Module - Added</td><td>Server</td></tr><tr><td>162121</td><td>Gallagher Cardholder Location Service - Removed</td><td>Server</td></tr><tr><td>162419</td><td>Utilities/LockersConfigurationUtility removed as Bulk Config now contains all functionality</td><td>Media</td></tr><tr><td>162419</td><td>.NET updated from v8 to v10</td><td>Media/<br>Server</td></tr><tr><td>163344</td><td>Gallagher App Host Service</td><td>Server</td></tr><tr><td>163652</td><td>Support new Secure Access Module</td><td>Controller</td></tr><tr><td>163939</td><td>More responsive event updates through improved cancellation handling</td><td>Server</td></tr><tr><td>164118</td><td>C7000 Enhanced and HS: Inter-Controller comms to Secondary Ethernet</td><td>Controller</td></tr><tr><td>166539</td><td>SoS and EoS for OS and SQL -MS SQL 2025 - supported</td><td>Server</td></tr><tr><td>166539</td><td>Server SoS and EoS for OS and SQL - MS Windows 10, MS Server 2016, MS SQL 2016, MS SQL 2017 - removed</td><td>Server/<br>Client</td></tr><tr><td>166804</td><td>Enhanced performance and stability through improved operator session handling</td><td>Server</td></tr><tr><td>166606</td><td>Redesign card reading loop </td><td>Readers</td></tr><tr><td>166804</td><td>Improved REST API monitoring by separating Controller‑originated calls as a separate performance controller</td><td>Server</td></tr><tr><td>167694</td><td>VisionPass SP Fingerscan Module</td><td>Third Party</td></tr><tr><td>167876</td><td>Faster alarm processing with backend performance enhancements</td><td>Server</td></tr><tr><td>167876</td><td>Improved search performance by optimising Division hierarchy queries</td><td>Server</td></tr><tr><td>168621</td><td>Extend maximum name length to 110 characters</td><td>Server</td></tr><tr><td>168710</td><td>Support more than 6 facility codes on Desfire</td><td>Server</td></tr><tr><td>168787</td><td>Faster and more efficient Controller connections through backend optimisation</td><td>Server</td></tr><tr><td>168961</td><td>New performance counter added for improved delay monitoring</td><td>Server</td></tr><tr><td>169109</td><td>FT Mifare tool: correct error handling and messaging</td><td>Utility</td></tr><tr><td>169632</td><td>Enhanced system responsiveness when saving Cardholders</td><td>Server</td></tr><tr><td>171742</td><td>PreUpgradeValidationTool upgraded to v9.50.02</td><td>Utility</td></tr><tr><td>172326</td><td>Modules folder and files added for Reporting Dataset</td><td>Media</td></tr><tr><td>172698</td><td>Limited-scope Modify Access Control ability</td><td>Server</td></tr><tr><td>174136</td><td>Elevator Service updated from v9.20.17 to v10.0.8</td><td>Media/<br>Integrations</td></tr><tr><td>175592</td><td>Gallagher Security SIP Integration.10.1.0.msi upgrade from SIPEndpointServiceSetup_9.10.12.msi</td><td>Media/<br>Integrations</td></tr><tr><td></td><td>Access Now</td><td>Server/<br>Cloud</td></tr><tr><td></td><td>Gallagher Rest API Service updated to version v9.50.978</td><td>Server</td></tr><tr><td></td><td>Gallagher Diagnostic Service updated to v3.2.6</td><td>Server/<br>Media</td></tr></tbody></table>

Bug fixes in this version are as follows

<table data-header-hidden><thead><tr><th width="111"></th><th width="458"></th><th></th></tr></thead><tbody><tr><td><strong>Tech Ref</strong></td><td><strong>Description</strong></td><td><strong>Fixed in</strong></td></tr><tr><td>128354</td><td>Missing Server‑Side FTItem Name Length Validation</td><td>Server</td></tr><tr><td>152726</td><td>Excessive CC Log Entries Due to Looping Log Logic — Noise Reduced</td><td>Server</td></tr><tr><td>158011</td><td>Advanced search crashing Command Centre Client</td><td>Client</td></tr><tr><td>158419</td><td>Incorrect failure reporting of internal message handling</td><td>Server</td></tr><tr><td>158527</td><td>Able to delete the role if it's in use in a competency</td><td>Server</td></tr><tr><td>160298</td><td>Improved system stability during high‑load card update operations</td><td>Server</td></tr><tr><td>160497</td><td>Improved reliability of MessageBus installation and startup</td><td>Server</td></tr><tr><td>161101</td><td>Improved reliability when installing Command Centre in BOOTP‑only networks</td><td>Server</td></tr><tr><td>161615</td><td>Diagnostics Service raises false alarms after fresh Command Centre installation due to initialisation sequencing</td><td>Server</td></tr><tr><td>161702</td><td>Audit messages were not being cleared correctly after processing</td><td>Server</td></tr><tr><td>161707</td><td>Workstation diagnostics data was not reporting correctly</td><td>Client/<br>Server</td></tr><tr><td>162215</td><td>Cardholder sync failure due to inconsistent cross‑server cardholder validation</td><td>Sever</td></tr><tr><td>162353</td><td>Searching by PIV card returns no results</td><td>Server</td></tr><tr><td>162508</td><td>Cannot find cardholders when searching by personal data fields</td><td>Server</td></tr><tr><td>162642</td><td>ASSA items could not be added to Site Plans</td><td>Server</td></tr><tr><td>162720</td><td>Diagnostics Service configuration not updating via Message Bus</td><td>Server</td></tr><tr><td>162742</td><td>One Link Controllers were incorrectly shown as offline</td><td>Server</td></tr><tr><td>162760</td><td>System performance improved during configuration updates</td><td>Server</td></tr><tr><td>162834</td><td>Workstation raised incorrect TLS alarms – fixed in Diagnostics Service 3.0.0</td><td>Server/<br>Client</td></tr><tr><td>162861</td><td>Encoding issue - Incorrect Morpho Vision Pass error message displayed during smart‑card operations</td><td>Client</td></tr><tr><td>162861</td><td>KONE Office Flow: 48‑bit cards not generating events</td><td>Integration</td></tr><tr><td>162946</td><td>Bulk Config Tool allowed invalid schedules on import</td><td>Utility</td></tr><tr><td>163076</td><td>Cardholder access schedule and Access point schedule both are having wrong status</td><td>Server</td></tr><tr><td>163247</td><td>Improved system efficiency by avoiding unnecessary connection attempts</td><td>Server</td></tr><tr><td>163315</td><td>Empty report with cardholder division filter</td><td>Server</td></tr><tr><td>163352</td><td>Improved system stability by reducing unnecessary database connections</td><td>Server</td></tr><tr><td>163390</td><td>F6x:Improved device consistency by ensuring secondary devices receive the primary device serial number</td><td>Controller</td></tr><tr><td>163507</td><td>BulkConfigTool door configuration error related to access zone schedules</td><td>Utility</td></tr><tr><td>163512</td><td>IDP Smart 81 printer encoding process will crash Command Centre</td><td>Server</td></tr><tr><td>163545</td><td>Multi Server Random selection consistent failing issue</td><td>Multiserver</td></tr><tr><td>163681</td><td>F6x Temperature Data Reporting with extra character</td><td>Server</td></tr><tr><td>163688</td><td>Upgrade Failed to register CC with Message Bus</td><td>Server</td></tr><tr><td>163772</td><td>Improved system stability by resolving a memory corruption issue in OPC event processing</td><td>Server</td></tr><tr><td>163826</td><td>Salto Server properties UI incorrectly displaying Wiegand bit length as 128‑bit</td><td>Server</td></tr><tr><td>168634</td><td>Reader LED continues to flash Blue after card removed</td><td>Reader</td></tr><tr><td>164082</td><td>F6x: No error message when changing F62 to F61 when configured as Secondary with internal HV sync</td><td>Server</td></tr><tr><td>164336</td><td>Improved performance of session updates by optimising competency and PDF access handling</td><td>Server</td></tr><tr><td>164769</td><td>9.30 MR2 Upgrade path did not correctly handle multi‑server configuration state</td><td>Multiserver</td></tr><tr><td>164894</td><td>Improved stability when using Morpho biometric readers by preventing system hangs</td><td>Server</td></tr><tr><td>165170</td><td>DNS configuration issues causes continuous DNS‑related diagnostic messages to be flooded in app log when DHCPv6 is configured</td><td>Controller</td></tr><tr><td>165246</td><td>Time discrepancy observed in macro between activity report in Configuration Client</td><td>Server/<br>Client</td></tr><tr><td>166090</td><td>Server archive password failure resulting from the system-imposed maximum password length for users</td><td>Server</td></tr><tr><td>166432</td><td>The "UseInProcessDvrHost" mode broken in 9.10 Milestone VMS due to a dependency issue</td><td>Server</td></tr><tr><td>166588</td><td>Report unable to generate more than 180 days for Operator Modified Item</td><td>Server</td></tr><tr><td>166651</td><td>EDI import failures caused by bracket characters (( ) Curved Brackets [ ] Square Brackets) in source data</td><td>Documentation</td></tr><tr><td>166665</td><td>Connection drop out every day during the time Database Maintenance is scheduled</td><td>Server</td></tr><tr><td>166817</td><td>Config Reports fail to run when schedules or assigned to macro</td><td>Server/<br>Client</td></tr><tr><td>166903</td><td>Improved system stability by fixing a crash related to uninitialised internal components</td><td>Server</td></tr><tr><td>167144</td><td>Warranty report not working with new Serial length (12 alphanumeric)</td><td>Server</td></tr><tr><td>167460</td><td>Multiserver replication failure caused by undeletable divisions leading to stuck changesets</td><td>Multiserver</td></tr><tr><td>167473</td><td>Config Client scheduled report failures due to CCFTReport email and PDF generation errors</td><td>Server</td></tr><tr><td>167530</td><td>Key fob - multiple access responses</td><td>Readers</td></tr><tr><td>167922</td><td>Message Bus install fails during upgrade when Windows username contains spaces, breaking client authentication</td><td>Server</td></tr><tr><td>167966</td><td>Controller goes offline due to ARP table conflict when duplicate IP is configured on another controller</td><td>Controller</td></tr><tr><td>168043</td><td>REST alarm acknowledgement triggers excessive event reloads causing thread contention and performance degradation</td><td>Server</td></tr><tr><td>168051</td><td>EDI jobs remain permanently locked due to unreleased database query locks during timeout scenarios</td><td>Server</td></tr><tr><td>168117</td><td>Salto mobile credentials could stop updating due to database slowdown</td><td>Server</td></tr><tr><td>168157</td><td>Performance improvement for Salto card management queries</td><td>Server</td></tr><tr><td>168494</td><td>Issue where event searches could crash the system and disconnect operators</td><td>Server</td></tr><tr><td>168494</td><td>Issue causing controller instability and high memory usage over time caused by unreleased TCP connections</td><td>Server</td></tr><tr><td>168536</td><td>Online controller perf counter inflated due to status manager not clearing online state on service restart</td><td>Server</td></tr><tr><td>168568</td><td>Issue where card numbers could appear incorrect in system integrations which use message bus</td><td>Server</td></tr><tr><td>168772</td><td>Command Centre services failing to start after upgrade when card assignments have expired</td><td>Server</td></tr><tr><td>168918</td><td>Command Centre continuously accumulate OS handles(wvents, keys, threads, I/O completion objects, etc.), causing high resource usage and instability in Gallagher services</td><td>Server</td></tr><tr><td>169142</td><td>Bad configuration event generated when configuring with dipswitch 1+2+3 and configure DHCP + Server Name on config webpage</td><td>Server</td></tr><tr><td>169629</td><td>CCFT services failing to start after upgrade due to database blocking during startup</td><td>Server</td></tr><tr><td>170160</td><td>Controller Service stability issue caused by certificate handling race condition</td><td>Server</td></tr><tr><td>170761</td><td>Command Centre startup failure after template restore due to encrypted ShipAPIKey that cannot be decrypted on new host</td><td>Utility</td></tr><tr><td>171030</td><td>Special facility code value isn't being translated</td><td>Server</td></tr><tr><td>171065</td><td>Changes failed to sync in multi‑server systems after a server outage</td><td>Multiserver</td></tr><tr><td>171108</td><td>Idemia biometric readers going offline or stuck in update‑pending state</td><td>Server</td></tr><tr><td>171265</td><td>Excessive cardholder updates sent to controllers linked via an external item on an action plan</td><td>Server</td></tr><tr><td>171583</td><td>Controller resync could miss Cardholder Access Schedules</td><td>Server</td></tr><tr><td>171584</td><td>Card Trace records are removed when resyncing</td><td>Server</td></tr><tr><td>171613</td><td>Custom DHCP Server: DHCP IPv6 Controllers going offline after upgrading to 9.50</td><td>Controller</td></tr><tr><td>171856</td><td>Long-running SQL search query causes system-wide performance degradation on large division datasets</td><td>Server</td></tr><tr><td>171877</td><td>Lock Cycle Counting documentation missing from Configuration Client User Guide</td><td>Documentation</td></tr><tr><td>171904</td><td>ASSA module connection issue resolved for .NET 10 AppHost deployments</td><td>Server</td></tr><tr><td>171970</td><td>Intermittent Command Centre service crash under load</td><td>Server</td></tr><tr><td>172107</td><td>Bulk import now supports restricted-access environments without requiring Root privileges for empty custom fields</td><td>Utility</td></tr><tr><td>172195</td><td>Controller Web Server HTTP/HTTPS document amendment</td><td>Documentation</td></tr><tr><td>173669</td><td>Event sharing between systems can stop unexpectedly under load</td><td>Server</td></tr><tr><td>173689</td><td>Deauthorized cards remained active until resync—now removed instantly</td><td>Server</td></tr><tr><td>173741</td><td>Improved database diagnostics: all blocking queries are now visible</td><td>Server</td></tr><tr><td>174154</td><td>T2X: Sound distorted when presented card rapidly</td><td>Controller</td></tr><tr><td>174686</td><td>Simple Search by Card Number returning nothing</td><td>Server</td></tr><tr><td>174761</td><td>Issue where locker changes during edits could cause errors or instability</td><td>Server</td></tr><tr><td>174812</td><td>Improved performance for alarm delivery via REST API under heavy load</td><td>Server</td></tr><tr><td>175062</td><td>Z20 disturbance sensor not selectable in Contact ID report due to missing supported format declaration</td><td>Server</td></tr></tbody></table>


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