For the complete documentation index, see llms.txt. This page is also available as Markdown.

9.50 Full Release

Enhancements in this version are as follows.

Tech Ref

Description

Component

68607

Cardholder Access Rules Engine

Server

128057

Device compiler upgrade

Controller

133027

SHC upgraded to v2.08.006

Utility/ Media

134107

Remove Apple Account Binding

Server/ Cloud

146848

Secure Controller Diagnostics

Controller

154493

Accessibility Adjustments: PIN Exemption

Server

161012

Historical events should be supported in the Time report

Server

161131

C7000 Enhanced and HS - Bridging Ethernet communications

Controller

162121

Gallagher Cardholder Location Module - Added

Server

162121

Gallagher Cardholder Location Service - Removed

Server

162419

Utilities/LockersConfigurationUtility removed as Bulk Config now contains all functionality

Media

162419

.NET updated from v8 to v10

Media/ Server

163344

Gallagher App Host Service

Server

163652

Support new Secure Access Module

Controller

163939

More responsive event updates through improved cancellation handling

Server

164118

C7000 Enhanced and HS: Inter-Controller comms to Secondary Ethernet

Controller

166539

SoS and EoS for OS and SQL -MS SQL 2025 - supported

Server

166539

Server SoS and EoS for OS and SQL - MS Windows 10, MS Server 2016, MS SQL 2016, MS SQL 2017 - removed

Server/ Client

166804

Enhanced performance and stability through improved operator session handling

Server

166606

Redesign card reading loop

Readers

166804

Improved REST API monitoring by separating Controller‑originated calls as a separate performance controller

Server

167694

VisionPass SP Fingerscan Module

Third Party

167876

Faster alarm processing with backend performance enhancements

Server

167876

Improved search performance by optimising Division hierarchy queries

Server

168621

Extend maximum name length to 110 characters

Server

168710

Support more than 6 facility codes on Desfire

Server

168787

Faster and more efficient Controller connections through backend optimisation

Server

168961

New performance counter added for improved delay monitoring

Server

169109

FT Mifare tool: correct error handling and messaging

Utility

169632

Enhanced system responsiveness when saving Cardholders

Server

171742

PreUpgradeValidationTool upgraded to v9.50.02

Utility

172326

Modules folder and files added for Reporting Dataset

Media

172698

Limited-scope Modify Access Control ability

Server

174136

Elevator Service updated from v9.20.17 to v10.0.8

Media/ Integrations

175592

Gallagher Security SIP Integration.10.1.0.msi upgrade from SIPEndpointServiceSetup_9.10.12.msi

Media/ Integrations

Access Now

Server/ Cloud

Gallagher Rest API Service updated to version v9.50.978

Server

Gallagher Diagnostic Service updated to v3.2.6

Server/ Media

Bug fixes in this version are as follows

Tech Ref

Description

Fixed in

128354

Missing Server‑Side FTItem Name Length Validation

Server

152726

Excessive CC Log Entries Due to Looping Log Logic — Noise Reduced

Server

158011

Advanced search crashing Command Centre Client

Client

158419

Incorrect failure reporting of internal message handling

Server

158527

Able to delete the role if it's in use in a competency

Server

160298

Improved system stability during high‑load card update operations

Server

160497

Improved reliability of MessageBus installation and startup

Server

161101

Improved reliability when installing Command Centre in BOOTP‑only networks

Server

161615

Diagnostics Service raises false alarms after fresh Command Centre installation due to initialisation sequencing

Server

161702

Audit messages were not being cleared correctly after processing

Server

161707

Workstation diagnostics data was not reporting correctly

Client/ Server

162215

Cardholder sync failure due to inconsistent cross‑server cardholder validation

Sever

162353

Searching by PIV card returns no results

Server

162508

Cannot find cardholders when searching by personal data fields

Server

162642

ASSA items could not be added to Site Plans

Server

162720

Diagnostics Service configuration not updating via Message Bus

Server

162742

One Link Controllers were incorrectly shown as offline

Server

162760

System performance improved during configuration updates

Server

162834

Workstation raised incorrect TLS alarms – fixed in Diagnostics Service 3.0.0

Server/ Client

162861

Encoding issue - Incorrect Morpho Vision Pass error message displayed during smart‑card operations

Client

162861

KONE Office Flow: 48‑bit cards not generating events

Integration

162946

Bulk Config Tool allowed invalid schedules on import

Utility

163076

Cardholder access schedule and Access point schedule both are having wrong status

Server

163247

Improved system efficiency by avoiding unnecessary connection attempts

Server

163315

Empty report with cardholder division filter

Server

163352

Improved system stability by reducing unnecessary database connections

Server

163390

F6x:Improved device consistency by ensuring secondary devices receive the primary device serial number

Controller

163507

BulkConfigTool door configuration error related to access zone schedules

Utility

163512

IDP Smart 81 printer encoding process will crash Command Centre

Server

163545

Multi Server Random selection consistent failing issue

Multiserver

163681

F6x Temperature Data Reporting with extra character

Server

163688

Upgrade Failed to register CC with Message Bus

Server

163772

Improved system stability by resolving a memory corruption issue in OPC event processing

Server

163826

Salto Server properties UI incorrectly displaying Wiegand bit length as 128‑bit

Server

168634

Reader LED continues to flash Blue after card removed

Reader

164082

F6x: No error message when changing F62 to F61 when configured as Secondary with internal HV sync

Server

164336

Improved performance of session updates by optimising competency and PDF access handling

Server

164769

9.30 MR2 Upgrade path did not correctly handle multi‑server configuration state

Multiserver

164894

Improved stability when using Morpho biometric readers by preventing system hangs

Server

165170

DNS configuration issues causes continuous DNS‑related diagnostic messages to be flooded in app log when DHCPv6 is configured

Controller

165246

Time discrepancy observed in macro between activity report in Configuration Client

Server/ Client

166090

Server archive password failure resulting from the system-imposed maximum password length for users

Server

166432

The "UseInProcessDvrHost" mode broken in 9.10 Milestone VMS due to a dependency issue

Server

166588

Report unable to generate more than 180 days for Operator Modified Item

Server

166651

EDI import failures caused by bracket characters (( ) Curved Brackets [ ] Square Brackets) in source data

Documentation

166665

Connection drop out every day during the time Database Maintenance is scheduled

Server

166817

Config Reports fail to run when schedules or assigned to macro

Server/ Client

166903

Improved system stability by fixing a crash related to uninitialised internal components

Server

167144

Warranty report not working with new Serial length (12 alphanumeric)

Server

167460

Multiserver replication failure caused by undeletable divisions leading to stuck changesets

Multiserver

167473

Config Client scheduled report failures due to CCFTReport email and PDF generation errors

Server

167530

Key fob - multiple access responses

Readers

167922

Message Bus install fails during upgrade when Windows username contains spaces, breaking client authentication

Server

167966

Controller goes offline due to ARP table conflict when duplicate IP is configured on another controller

Controller

168043

REST alarm acknowledgement triggers excessive event reloads causing thread contention and performance degradation

Server

168051

EDI jobs remain permanently locked due to unreleased database query locks during timeout scenarios

Server

168117

Salto mobile credentials could stop updating due to database slowdown

Server

168157

Performance improvement for Salto card management queries

Server

168494

Issue where event searches could crash the system and disconnect operators

Server

168494

Issue causing controller instability and high memory usage over time caused by unreleased TCP connections

Server

168536

Online controller perf counter inflated due to status manager not clearing online state on service restart

Server

168568

Issue where card numbers could appear incorrect in system integrations which use message bus

Server

168772

Command Centre services failing to start after upgrade when card assignments have expired

Server

168918

Command Centre continuously accumulate OS handles(wvents, keys, threads, I/O completion objects, etc.), causing high resource usage and instability in Gallagher services

Server

169142

Bad configuration event generated when configuring with dipswitch 1+2+3 and configure DHCP + Server Name on config webpage

Server

169629

CCFT services failing to start after upgrade due to database blocking during startup

Server

170160

Controller Service stability issue caused by certificate handling race condition

Server

170761

Command Centre startup failure after template restore due to encrypted ShipAPIKey that cannot be decrypted on new host

Utility

171030

Special facility code value isn't being translated

Server

171065

Changes failed to sync in multi‑server systems after a server outage

Multiserver

171108

Idemia biometric readers going offline or stuck in update‑pending state

Server

171265

Excessive cardholder updates sent to controllers linked via an external item on an action plan

Server

171583

Controller resync could miss Cardholder Access Schedules

Server

171584

Card Trace records are removed when resyncing

Server

171613

Custom DHCP Server: DHCP IPv6 Controllers going offline after upgrading to 9.50

Controller

171856

Long-running SQL search query causes system-wide performance degradation on large division datasets

Server

171877

Lock Cycle Counting documentation missing from Configuration Client User Guide

Documentation

171904

ASSA module connection issue resolved for .NET 10 AppHost deployments

Server

171970

Intermittent Command Centre service crash under load

Server

172107

Bulk import now supports restricted-access environments without requiring Root privileges for empty custom fields

Utility

172195

Controller Web Server HTTP/HTTPS document amendment

Documentation

173669

Event sharing between systems can stop unexpectedly under load

Server

173689

Deauthorized cards remained active until resync—now removed instantly

Server

173741

Improved database diagnostics: all blocking queries are now visible

Server

174154

T2X: Sound distorted when presented card rapidly

Controller

174686

Simple Search by Card Number returning nothing

Server

174761

Issue where locker changes during edits could cause errors or instability

Server

174812

Improved performance for alarm delivery via REST API under heavy load

Server

175062

Z20 disturbance sensor not selectable in Contact ID report due to missing supported format declaration

Server

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