What is a workflow?

A workflow is a different name for an organised process. The workflow is a structured sequence of steps designed to automate or guide the process of e.g. handling access and credential requests.

Workflows ensure that requests are processed efficiently and securely, following the organization's policies and procedures. They can include steps such as request submission, approval by designated approvers, verification, and issuance of credentials.

Workflows streamline the management of physical access and identities, reducing manual intervention and minimising errors.

Workflow Examples

Workflow Mapping

Creating a Workflow in AccessNow